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Face the competition and take proactive actions: How does neighborhood competition affect hotel online effort? Journal article
International Journal of Hospitality Management, 2022,Volume: 100
Authors:  Xu, Yukuan;  Gong, Caiyan;  Law, Rob
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Competition  Geographic Distance  Managerial Response  Online Effort  
Mobile payment technology in hospitality and tourism: a critical review through the lens of demand, supply and policy Journal article
International Journal of Contemporary Hospitality Management, 2021,Volume: 33,Issue: 10,Page: 3636-3660
Authors:  Cheng, Nancy Tsz Yin;  Fong, Lawrence Hoc Nang;  Law, Rob
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Critical Review  Hospitality Research  Mobile Payment  Policy  Tourism Research  
Detecting fake hospitality reviews through the interplay of emotional cues, cognitive cues and review valence Journal article
International Journal of Contemporary Hospitality Management, 2021
Authors:  Wang, Erin Yirun;  Fong, Lawrence Hoc Nang;  Law, Rob
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Deception  Fake Online Review  Interactive Effect  Linguistic Cue  
Understanding Clusters of Tourist Behavior Associations using Network Analysis Journal article
International Journal of Hospitality and Tourism Administration, 2021,Volume: 22,Issue: 5,Page: 502-523
Authors:  Fan, Wei;  Fong, Davis Ka Chio;  Li, Gang;  Law, Rob
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Community Structure  Network Analysis  Tourist Behavior  
Exploring sustainable measurements of academic research: How do faculty members in teaching-oriented universities of china evaluate good research in tourism and hospitality? Journal article
Sustainability (Switzerland), 2021,Volume: 13,Issue: 20
Authors:  Zhou, Ting;  Law, Rob;  Lee, Patrick C.
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Authorship  Education For Sustainable Development (Esd)  Good Research  Mainland China  Publication-orientation  Research Assessment Measures (Ram)  Teaching-oriented Universities  
Identifying local bias on peer-to-peer rental platforms Journal article
International Journal of Hospitality Management, 2021,Volume: 99
Authors:  Zhang, Xiaoxia;  Zhang, Xi;  Law, Rob;  Liang, Sai
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Airbnb  Information Asymmetry  Local Bias  Peer-to-peer Rental Platform  
Revisiting customer loyalty toward mobile e-commerce in the hospitality industry: does brand viscosity matter? Journal article
International Journal of Contemporary Hospitality Management, 2021
Authors:  Wu, Jialin Snow;  Ye, Shun;  Zheng, Chen Jerry;  Law, Rob
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Brand Viscosity  Habit  Loyalty  Mobile App  Multi-group Structural Equation Modeling  Status Quo Bias Theory  Switching Cost  
Website design in tourism and hospitality: A multilevel review Journal article
International Journal of Tourism Research, 2021,Volume: 23,Issue: 5,Page: 805-815
Authors:  Chan, Irene Cheng Chu;  Law, Rob;  Fong, Lawrence Hoc Nang;  Zhong, Lina
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Literature Review  Technology  Tourism And Hospitality  Website Design  Website Feature  
An investigation of international tourist flow modelling during the pandemic Journal article
Current Issues in Tourism, 2021
Authors:  Zhong, Lina;  Sun, Sunny;  Law, Rob;  Deng, Baolin
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International Tourism Flow  Modelling  Pandemic  
Understanding service attributes of robot hotels: A sentiment analysis of customer online reviews Journal article
International Journal of Hospitality Management, 2021,Volume: 98
Authors:  Luo, Jian Ming;  Vu, Huy Quan;  Li, Gang;  Law, Rob
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Artificial Intelligence  Multi-criteria Decision Making  Robot Hotel  Robotic Service  Sentiment Analysis  Tripadvisor