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Buffering negative impacts of jaycustomer behavior on service employees Journal article
Journal of Services Marketing, 2020,Volume: 34,Issue: 5,Page: 635-650
Authors:  Tan,Alice J.M.;  Loi,Raymond;  Lam,Long W.;  Chow,Cheris W.C.
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2021/03/17
Anger  Anxiety  Emotion  Employee  Jaycustomer behavior  Justice  Procedural justice  Service encounter  Service marketing  
Does procedural justice make employees thrive? The mediating role of organizational identification and moderating role of psychological empowerment Conference paper
The 11th AAOM and TAOM Joint Conference Draft Program, Bali, Indonesia, June 19-21, 2019
Authors:  Tan, Alice J. M.;  Lin, Xiaowan;  Loi, Raymond;  Zhang, Linda L.
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Punishing the perpetrator of incivility: The differential roles of moral identity and moral thinking orientation Journal article
JOURNAL OF MANAGEMENT, 2019
Authors:  Lin, Xiaowan;  Loi, Raymond
Favorite |  | TC[WOS]:2 TC[Scopus]:0 | Submit date:2019/11/13
Moral Thinking Orientation  Peer-to-peer Incivility  Constructive Punitive Reaction  Destructive Punitive Reaction  Moral Identity  
Influence of Overall Justice on Pro-environmental Behaviors: The Role of Prosocial Motivation and Moral Identity Conference paper
32nd Annual Australian & New Zealand Academy of Management Conference Proceedings, Auckland, New Zealand, December 4-7, 2018
Authors:  Loi, Raymond;  Liu, Yan;  Chow, Wing Chi
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Does embedded employee voice more? The moderating role of interactional justice Conference paper
10th Asia Academy of Management and 10th Taiwan Academy of Management Joint Conference Proceeding, Kitakyushu, Japan, June 19-21, 2017
Authors:  Tan, Alice J. M.;  Loi, Raymond;  Lam, Long W.;  Vong, Kun Seng
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Supervisors' and Subordinates' OBSE: Their relationship and interaction Conference paper
10th Asia Academy of Management and 10th Taiwan Academy of Management Joint Conference Proceeding, Kitakyushu, Japan, June 19-21, 2017
Authors:  Loi, Raymond;  Xu, Angela J.;  Liu, Yan;  Lam, Long W.
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When Leader-Member Exchange (LMX) Enables Employee Thriving and Cross-selling: An Approach-Avoidance Perspective to Unravel the Impact of Contextualized LMX Conference paper
10th Asia Academy of Management and 10th Taiwan Academy of Management Joint Conference Proceedings, Kitakyushu, Japan, June 19-21, 2017
Authors:  Xu, Angela J.;  Loi, Raymond;  Chow, Cheris W.C.
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Antecedents and consequences of upward and downward social comparisons: An investigation of Chinese employees Journal article
International Journal of Organizational Analysis, 2016,Volume: 24,Issue: 1,Page: 145-161
Authors:  Foley,Sharon;  Ngo,Hang yue;  Loi,Raymond
Favorite |  | TC[WOS]:5 TC[Scopus]:6 | Submit date:2019/08/01
China  Downward Social Comparison  Perceived Organizational Support  Psychological Entitlement  Upward Social Comparison  
Will Speaking up be Rewarded? A Study of Challenging Voice and Performance Evaluation Conference paper
2016 Academy of Management Proceedings, Anaheim, California, United States, August 5-9, 2016
Authors:  Lam, Long W.;  Lin, Xiaowan;  Liu, Yan;  Hou, Yu-Hsiang;  Loi, Raymond
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Challenging Voice  Ethical Leadership  Performance Evaluation  
Thriving at Work: When Your Leaders Embed You in Meaningful Work Conference paper
Academy of Management Proceedings, Anaheim, California, United States, August 5-9, 2016
Authors:  Xu, Anglea J.;  Loi, Raymond;  Chow, Cheris W.C.;  Kwok, Man Lung Jonathan
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2019/11/01
Leader-member Exchange  Thriving At Work  Work Meaningfulness