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Punishing the Perpetrator of Incivility: The Differential Roles of Moral Identity and Moral Thinking Orientation Journal article
Journal of Management, 2021,Volume: 47,Issue: 4,Page: 898-929
Authors:  Lin, Xiaowan;  Loi, Raymond
Favorite |  | TC[WOS]:2 TC[Scopus]:2 | Submit date:2021/12/07
constructive punitive reaction  destructive punitive reaction  moral identity  moral thinking orientation  peer-to-peer incivility  
Linking organizational social exchange to intention to leave: Does normative commitment matter? Journal article
The International Journal of Human Resource Management, 2020
Authors:  Yan Liu;  Raymond Loi;  Hang-yue Ngo
Favorite |  | TC[WOS]:4 TC[Scopus]:8 | Submit date:2020/01/08
Organizational Social Exchange  Normative Commitment  Individual-level Power Distance  Intention To Leave  Nonreciprocal Relationship  
Buffering negative impacts of jaycustomer behavior on service employees Journal article
Journal of Services Marketing, 2020,Volume: 34,Issue: 5,Page: 635-650
Authors:  Tan,Alice J.M.;  Loi,Raymond;  Lam,Long W.;  Chow,Cheris W.C.
Favorite |  | TC[WOS]:1 TC[Scopus]:1 | Submit date:2021/03/17
Anger  Anxiety  Emotion  Employee  Jaycustomer behavior  Justice  Procedural justice  Service encounter  Service marketing  
Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE Journal article
Journal of Occupational and Organizational Psychology, 2019,Volume: 93,Issue: 2,Page: 381-404
Authors:  Raymond Loi;  Angela J. Xu;  Cheris W.C. Chow;  Wilco W.H. Chan
Favorite |  | TC[WOS]:6 TC[Scopus]:6 | Submit date:2020/01/08
Customer Participation  Job Crafting  Organization-based Self-esteem  Work-family Enrichment  
Powered to craft? The roles of flexibility and perceived organizational support Journal article
Journal of business research, 2019,Volume: 104,Page: 61-68
Authors:  Raymond Loi;  Xiaowan Lin;  Alice J.M. Tan
Favorite |  | TC[WOS]:3 TC[Scopus]:5 | Submit date:2019/12/12
Sense Of Power  Perceived Organizational Support  Job Crafting  Flexibility  
Different stressors, different voices: The dual pathways linking challenge-hindrance stressors and constructive-destructive voice Conference paper
Proceedings of 11th Asia Academy of Management Conference and 12th Taiwan Academy of Management Conference, Bali, Indonesia, June 19-21, 2019
Authors:  Raymond Loi;  Angels J. Xu;  Cheris W. C. Chow;  Jonathan M. L. Kwok
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2019/11/01
Reversing the lens: How followers influence leader-member exchange quality Journal article
Journal of Occupational and Organizational Psychology, 2019,Volume: 92,Issue: 3,Page: 475-497
Authors:  Angela J. Xu;  Raymond Loi;  Zhenyao Cai;  Robert C. Liden
Favorite |  | TC[WOS]:7 TC[Scopus]:8 | Submit date:2020/01/08
Followership  Goal Striving  Leader-member Exchange  Service Resources  Taking Charge  
Do embedded employees voice more? Journal article
Personnel Review, 2019,Volume: 48,Issue: 3,Page: 824-838
Authors:  Alice J.M. Tan;  Raymond Loi;  Long W. Lam;  Lida L. Zhang
Favorite |  | TC[WOS]:6 TC[Scopus]:6 | Submit date:2019/08/01
Employee Voice  Fairness Heuristic Theory  Interactional Justice  Job Embeddedness  Job Embeddedness Theory  
What threatens retail employees' thriving at work under leader-member exchange? The role of store spatial crowding and team negative affective tone Journal article
Human Resource Management, 2019,Volume: 58,Issue: 4,Page: 371-382
Authors:  Angela J. Xu;  Raymond Loi;  Cheris W.C. Chow
Favorite |  | TC[WOS]:13 TC[Scopus]:13 | Submit date:2019/08/01
Leader–member Exchange (Lmx)  Store Spatial Crowding  Team Negative Affective Tone  Thriving At Work  
Does procedural justice make employees thrive? The mediating role of organizational identification and moderating role of psychological empowerment Conference paper
The 11th AAOM and TAOM Joint Conference Draft Program, Bali, Indonesia, June 19-21, 2019
Authors:  Tan, Alice J. M.;  Lin, Xiaowan;  Loi, Raymond;  Zhang, Linda L.
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2020/01/08