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Should companies invest in human resource development practices? The role of intellectual capital and organizational performance improvements Journal article
Personnel Review, 2020,Volume: 50,Issue: 2,Page: 460-477
Authors:  Chen,Mavis Yi Ching;  Lam,Long W.;  Zhu,Julie N.Y.
Favorite |  | TC[WOS]:1 TC[Scopus]:4 | Submit date:2021/03/17
Human Capital  Human Resource Development (Hrd) Practices  Intellectual Capital  Organizational Capital  Organizational Performance  Social Capital  
Obligations and feeling envied: a study of workplace status and knowledge hiding Journal article
Journal of Managerial Psychology, 2020,Volume: 35,Issue: 5,Page: 347-359
Authors:  Liu,Yan;  Zhu,Julie N.Y.;  Lam,Long W.
Favorite |  | TC[WOS]:8 TC[Scopus]:5 | Submit date:2021/03/17
Feeling envied  Felt obligation to share  Knowledge hiding  Workplace status  
Buffering negative impacts of jaycustomer behavior on service employees Journal article
Journal of Services Marketing, 2020,Volume: 34,Issue: 5,Page: 635-650
Authors:  Tan,Alice J.M.;  Loi,Raymond;  Lam,Long W.;  Chow,Cheris W.C.
Favorite |  | TC[WOS]:1 TC[Scopus]:1 | Submit date:2021/03/17
Anger  Anxiety  Emotion  Employee  Jaycustomer behavior  Justice  Procedural justice  Service encounter  Service marketing  
Morning larks travel more than night owls? Chronotypical effect on travel frequency through novelty seeking Journal article
Tourism Management, 2020,Volume: 77
Authors:  Chark,Robin;  Lam,Long W.;  Fong,Lawrence Hoc Nang
Favorite |  | TC[WOS]:3 TC[Scopus]:2 | Submit date:2021/03/17
Chronotype  Circadian rhythms  Diurnal preference  Morningness–eveningness  Novelty seeking  Travel frequency  
Employee–organization exchange and employee creativity: a motivational perspective Journal article
International Journal of Human Resource Management, 2020,Volume: 31,Issue: 3,Page: 385-407
Authors:  Pan,Wen;  Sun,Li Yun;  Lam,Long W.
Favorite |  | TC[WOS]:4 TC[Scopus]:4 | Submit date:2021/03/17
Creative Self-efficacy  Creativity  Employee–organization Exchange  Leader-member Exchange  Need Satisfaction  
Can Job-Embedded Employees Be Satisfied? The Role of Job Crafting and Goal-Striving Orientations Journal article
Journal of Business and Psychology, 2020
Authors:  Zhang,Iris D.;  Lam,Long W.;  Dong,Longzhu;  Zhu,Julie N.Y.
Favorite |  | TC[WOS]:1 TC[Scopus]:1 | Submit date:2021/03/17
Goal-striving orientations  Job crafting  Job embeddedness  Job satisfaction  Quantitative research  
Returning good for evil: A study of customer incivility and extra-role customer service Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 65-72
Authors:  Zhu,Julie N.Y.;  Lam,Long W.;  Lai,Jennifer Y.M.
Favorite |  | TC[WOS]:24 TC[Scopus]:27 | Submit date:2019/08/01
Customer Incivility  Extra-role Customer Service  Service Encounters  Work Engagement  
Power Imbalance and Employee Silence: The Role of Abusive Leadership, Power Distance Orientation, and Perceived Organisational Politics Journal article
Applied Psychology, 2019,Volume: 68,Issue: 3,Page: 513-546
Authors:  Lam,Long W.;  Xu,Angela J.
Favorite |  | TC[WOS]:21 TC[Scopus]:25 | Submit date:2019/08/01
Do embedded employees voice more? Journal article
Personnel Review, 2019,Volume: 48,Issue: 3,Page: 824-838
Authors:  Alice J.M. Tan;  Raymond Loi;  Long W. Lam;  Lida L. Zhang
Favorite |  | TC[WOS]:6 TC[Scopus]:6 | Submit date:2019/08/01
Employee Voice  Fairness Heuristic Theory  Interactional Justice  Job Embeddedness  Job Embeddedness Theory  
A typology of three-way interaction models: Applications and suggestions for Asian management research Journal article
Asia Pacific Journal of Management, 2019,Volume: 36,Issue: 1
Authors:  Lam,Long W.;  Chuang,Aichia;  Wong,Chi Sum;  Zhu,Julie N.Y.
Favorite |  | TC[WOS]:16 TC[Scopus]:17 | Submit date:2019/08/01
Joint Moderating Effects  Moderated Joint Effects  Moderated Moderating Effects  Moderation  Three-way Interaction