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Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis Journal article
Journal of Hospitality Marketing and Management, 2019,Volume: 28,Issue: 3,Page: 379-396
Authors:  Cheung,Francis Yue Lok;  Wu,Anise M.S.;  Ching Chi (Cindia),Lam
Favorite |  | TC[WOS]:14 TC[Scopus]:14 | Submit date:2019/06/25
Anxiety  Job Insecurity  Job Satisfaction  Personal Resources  
Moderating effects of social support on job stress and turnover intentions Journal article
Journal of Hospitality Marketing and Management, 2018,Volume: 27,Issue: 7,Page: 795-810
Authors:  Fong,Lawrence Hoc Nang;  Chui,Peter Man Wai;  Cheong,Iris Sok Cheng;  Fong,Davis Ka Chio
Favorite |  | TC[WOS]:8 TC[Scopus]:10 | Submit date:2019/08/01
Casino  Gaming  Moderated Mediation  Social Support  Stress  Turnover  
Asymmetry of Hotel Ratings on TripAdvisor: Evidence from Single- Versus Dual-Valence Reviews Journal article
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2017,Volume: 26,Issue: 1,Page: 67-82
Authors:  Fong, Lawrence Hoc Nang;  Lei, Soey Sut Ieng;  Law, Rob
Favorite |  | TC[WOS]:27 TC[Scopus]:25 | Submit date:2018/10/30
Gender  Hotel  Online Review  Positive-negative Asymmetry  Review Ratings  Social Media  
Role of Internal Marketing on Employees’ Perceived Job Performance in an Asian Integrated Resort Journal article
Journal of Hospitality Marketing and Management, 2016,Volume: 25,Issue: 5,Page: 589-612
Authors:  Chi Ying Ieong;  Desmond Lam
Favorite |  | TC[WOS]:12 TC[Scopus]:13 | Submit date:2019/08/01
Internal Marketing  Integrated Resort  Job Satisfaction  Perceived Job Performance  
Relationships Among Burnout, Job Satisfaction, and Turnover of Casino Employees in Macau Journal article
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2015,Volume: 24,Issue: 4,Page: 345-374
Authors:  SOW HUP CHAN;  YIM KING PENNY WAN;  OI MEI KUOK
Favorite |  | TC[WOS]:25 TC[Scopus]:29 | Submit date:2019/10/21
Burnout  Demographics  Exhaustion  Job Satisfaction  Macau  China  Turnover  
Examining casino service quality in the Asian Las Vegas: An alternative approach Journal article
Journal of Hospitality Marketing and Management, 2010,Volume: 19,Issue: 8,Page: 842
Authors:  Wong I.A.;  Fong V.H.I.
Favorite |  | TC[WOS]:0 TC[Scopus]:42 | Submit date:2018/10/30
Casino gaming  Customer satisfaction  Game service  Service delivery  Service environment