UM
(Note: the search results are based on claimed items)

Browse/Search Results:  1-2 of 2 Help

Filters        
Selected(0)Clear Items/Page:    Sort:
Motivation of travel agents’ customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation Journal article
Tourism Management, 2015,Volume: 48,Page: 362-369
Authors:  Cheris W.C. Chow;  Jennifer Y.M. Lai;  Raymond Loi
Favorite |  | TC[WOS]:38 TC[Scopus]:41 | Submit date:2019/10/17
Organizational Citizenship Behavior  Leader-member Exchange  Internal Marketing Orientation  Customer Service Behavior  Travel Agent  
Working under a committed boss: A test of the relationship between supervisors' and subordinates' affective commitment Journal article
The Leadership Quarterly, 2012,Volume: 23,Issue: 3,Page: 466-475
Authors:  Loi, Raymond;  Lai, Jennifer Y.M.;  Lam, Long W.
Favorite |  | TC[WOS]:35 TC[Scopus]:34 | Submit date:2019/12/22
Organizational Commitment  Work Performance  Extra-role Performance  Power Distance  Social Information