UM

Browse/Search Results:  1-2 of 2 Help

Filters                
Selected(0)Clear Items/Page:    Sort:
Motivation of travel agents’ customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation Journal article
Tourism Management, 2015,Volume: 48,Page: 362-369
Authors:  Cheris W.C. Chow;  Jennifer Y.M. Lai;  Raymond Loi
Favorite |  | TC[WOS]:38 TC[Scopus]:41 | Submit date:2019/10/17
Organizational Citizenship Behavior  Leader-member Exchange  Internal Marketing Orientation  Customer Service Behavior  Travel Agent  
The Impact of Internal Marketing on Organizational Commitment: The Mediating Roles of Customer Orientation and Internal Communication Journal article
Euro Asia Journal of Management, 2015,Volume: 25,Issue: 1/2,Page: 3-13
Authors:  MAC, LANCY;  SHIRLEY, HO KIT IENG
Favorite |  | TC[WOS]:0 TC[Scopus]:0 | Submit date:2019/09/10