UM

Browse/Search Results:  1-1 of 1 Help

Filters    
Selected(0)Clear Items/Page:    Sort:
An investigation into the link between service quality dimensionality and positive word-of-mouth intention in Mainland China Journal article
Journal of Marketing Communications, 2016,Volume: 22,Issue: 5,Page: 513-523
Authors:  Ye Ren;  Desmond Lam
Favorite |  | TC[WOS]:0 TC[Scopus]:6 | Submit date:2019/08/01
Word-of-mouth  Servqual  Mainland Chinese  Telecommunication Industry