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State-of-the-art social customer relationship management Journal article
Asia Pacific Journal of Tourism Research, 2018,Volume: 23,Issue: 5,Page: 423-436
Authors:  Chan,Irene Cheng Chu;  Fong,Davis Ka Chio;  Law,Rob;  Fong,Lawrence Hoc Nang
Favorite |  | TC[WOS]:5 TC[Scopus]:7 | Submit date:2019/08/01
Crm  Customer Relationship Management  Review  Social Crm  Social Media  State-of-the-art  
Systematic review of hospitality CRM research Journal article
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2018,Volume: 30,Issue: 3,Page: 1686-1704
Authors:  Rob Law;  Davis Ka Chio Fong;  Irene Cheng Chu Chan;  Lawrence Hoc Nang Fong
Favorite |  | TC[WOS]:14 TC[Scopus]:15 | Submit date:2018/10/30
Customer Relationship Management  Crm  Relationship Marketing  Review  Hospitality  
Cascaded re-ranking modelling of translation hypotheses using extreme learning machines Journal article
APPLIED SOFT COMPUTING, 2017,Volume: 58,Page: 681-689
Authors:  Vong, Chi Man;  Liu, Yan;  Cao, Jiuwen;  Yin, Chun
Favorite |  | TC[WOS]:1 TC[Scopus]:2 | Submit date:2018/10/30
Cascaded Re-ranking Modelling  Extreme Learning Machine  Statistical Machine Translation