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The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence
Angela J. Xu; Raymond Loi; Long W. Lam
2015-10
Source PublicationThe Leadership Quarterly
ABS Journal Level4
ISSN1048-9843
Volume26Issue:5Pages:763-774
Abstract

Abusive supervision is a dysfunctional leadership behavior that adversely affects its targets and the organization as a whole. Drawing on conservation of resources (COR) theory, the present research expands our knowledge on its destructive impact. Specifically, we propose a moderated mediation model wherein abusive supervision predicts subordinate's silence behavior through emotional exhaustion, with leader-member exchange (LMX) acting as the contextual condition. Two-wave data collected from 152 employees in the service industry in Macau supported our hypothesized model. We found that abused subordinates resort to remain silent in the workplace due to their feelings of emotional exhaustion. Further, the presence of high LMX makes the adverse impact of abusive supervision even worse. Theoretical and practical implications are discussed. We also offer several promising directions for future research.

KeywordAbusive Supervision Emotional Exhaustion Leader-member Exchange (Lmx) Resources Silence
DOIhttp://dx.doi.org/10.1016/j.leaqua.2015.03.002
URLView the original
Indexed BySSCI ; SSCI
Language英語English
WOS Research AreaPsychology ; Business & Economics
WOS SubjectPsychology, Applied ; Management
WOS IDWOS:000363436400007
PublisherElsevier
Fulltext Access
Citation statistics
Cited Times [WOS]:112   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorAngela J. Xu
AffiliationDepartment of Management and Marketing, University of Macau, Avenida da Universidade, Taipa, Macau, China
First Author AffilicationUniversity of Macau
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Angela J. Xu,Raymond Loi,Long W. Lam. The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence[J]. The Leadership Quarterly,2015,26(5):763-774.
APA Angela J. Xu,Raymond Loi,&Long W. Lam.(2015).The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence.The Leadership Quarterly,26(5),763-774.
MLA Angela J. Xu,et al."The bad boss takes it all: How abusive supervision and leader-member exchange interact to influence employee silence".The Leadership Quarterly 26.5(2015):763-774.
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