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Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis
Cheung,Francis Yue Lok1; Wu,Anise M.S.2; Ching Chi (Cindia),Lam3
2019-03-27
Source PublicationJournal of Hospitality Marketing and Management
ABS Journal Level1
ISSN19368631
Volume28Issue:3Pages:379-396
Abstract

This study examined if anxiety mediates the relationship between job insecurity and job dissatisfaction by using affective events theory. The moderating effect of psychological capital and perceived employability on the hypothesized mediation effect of anxiety was also investigated. A convenient sample of 1,014 full-time casino and hotel employees in Macau, China, was recruited for a cross-sectional questionnaire survey. Research hypotheses were tested using SPSS Process Marco. As hypothesized, anxiety mediated the relationship between job insecurity and job dissatisfaction. Moderated mediation analyses showed that psychological capital and perceived employability moderated the hypothesized mediation effect, which was observed only when these personal resources were low. This study integrated the affective state in understanding the impact of job insecurity and provided empirical evidence on the role of personal resources in mitigating the impact of job insecurity. The findings present implications for developing effective management strategies and practices to manage job insecurity issues.

KeywordAnxiety Job Insecurity Job Satisfaction Personal Resources
DOI10.1080/19368623.2019.1525332
URLView the original
Indexed BySSCI
Language英语
WOS Research AreaBusiness & Economics ; Social Sciences - Other Topics
WOS SubjectBusiness ; Hospitality, Leisure, Sport & Tourism ; Management
WOS IDWOS:000462035500005
Fulltext Access
Citation statistics
Cited Times [WOS]:13   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionDEPARTMENT OF PSYCHOLOGY
Affiliation1.Department of Applied PsychologyLingnan University,Hong Kong
2.Department of PsychologyUniversity of Macau,Macao
3.Institute for Tourism Studies,Macao
Recommended Citation
GB/T 7714
Cheung,Francis Yue Lok,Wu,Anise M.S.,Ching Chi . Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis[J]. Journal of Hospitality Marketing and Management,2019,28(3):379-396.
APA Cheung,Francis Yue Lok,Wu,Anise M.S.,&Ching Chi .(2019).Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis.Journal of Hospitality Marketing and Management,28(3),379-396.
MLA Cheung,Francis Yue Lok,et al."Effect of job insecurity, anxiety and personal resources on job satisfaction among casino employees in macau: a moderated mediation analysis".Journal of Hospitality Marketing and Management 28.3(2019):379-396.
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