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Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite  |  View/Download:9/0  |  Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Destination-selection attributes for international association meetings: A mixed-methods study Journal article
Journal of Destination Marketing & Management, 2019,Volume: 13,Page: 61-72
Authors:  Deokhyun Jo;  Hyo-Yeun Park;  Yeongbae Choe;  Dae-Kwan Kim
Favorite  |  View/Download:9/0  |  Submit date:2019/08/02
International Association  Destination Selection  Selection Attributes  Buying Center  Cvbs  Meetings And Conventions  
Exploring perceived risk in building successful drone food delivery services Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 8,Page: 3249-3269
Authors:  Jinsoo Hwang;  Ja Young (Jacey) Choe
Favorite  |  View/Download:10/0  |  Submit date:2019/09/12
Image  Perceived Risk  Willingness To Pay More  Desire  Drone Food Delivery Services  Intentions To Use  
Segmenting Chinese Gamblers Based on Gambling Forms: A Latent Class Analysis Journal article
Journal of Gambling Studies, 2019
Authors:  Sunny Zhenzhen Nong;  Lawrence Hoc Nang Fong;  Davis Ka Chio Fong;  Desmond Lam
Favorite  |  View/Download:5/0  |  Submit date:2019/09/18
Chinese  Gambling Activity  Dsm-v  Gambling Disorder  Macau  
For Sustainable Benefits and Legacies of Mega-Events: A Case Study of the 2018 PyeongChang Winter Olympics from the Perspective of the Volunteer Co-Creators Journal article
Sustainability, 2019,Volume: 11,Issue: 9,Page: 1-15
Authors:  Hany Kim;  Yeongbae Choe;  Daehwan Kim;  Jeongmi (Jamie) Kim
Favorite  |  View/Download:8/0  |  Submit date:2019/08/02
Mega-event  Volunteer  Co-creator  Legacies And Benefits  Sustainable Effect  Winter Olympics  South Korea  
Co-Creation Tourism in an Ancient Chinese Town Journal article
Journal of China tourism research, 2019
Authors:  Glenn McCartney;  Yimin Chen
Favorite  |  View/Download:6/0  |  Submit date:2019/09/12
Co-creation Experiences  Chinese Ancient Town  Cultural Authenticity  Tourist Engagement  Tourism Destination Management  
Differential effects of patriotism and support on post-development visit intention: the Korean DMZ Peace Park Journal article
JOURNAL OF TRAVEL & TOURISM MARKETING, 2019,Volume: 36,Issue: 3,Page: 384-401
Authors:  Hyesun Kim;  Yeongbae Choe;  Choong-Ki Lee
Favorite  |  View/Download:10/0  |  Submit date:2019/08/02
Resident Support  Patriotism  Distance  Peace Park  Theory Of Planned Behavior  Construal Level Theory  Visit Intention  Tourism Development  Controversial Development  Transborder Area  
Gamble more than you want? A study of casino servicescape, perceived control and unplanned gaming behaviors Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 2,Page: 557-574
Authors:  Ying Ho;  Long W. Lam;  Desmond Lam
Favorite  |  View/Download:7/0  |  Submit date:2019/09/18
Perceived Behavioral Control  Casino Servicescape  Unplanned Gaming  
Integrated resort employee competencies: a Macau perspective Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 1,Page: 247-267
Authors:  Nga Man Lou;  Amy Siu Ian So;  Yuchin Jerrie Hsieh
Favorite  |  View/Download:4/0  |  Submit date:2019/09/22
Competency  Integrated Resort  Mismatch  Employee Development  Human Resources  
Mediating Effect of Cross-Cultural Competency on International Experiences and Self-Efficacy among Hotel Employees Journal article
International Journal of Hospitality & Tourism Administration, 2019
Authors:  Dahye Jung;  Soyon Paek;  Ja Young (Jacey) Choe;  Jin-Young Kim
Favorite  |  View/Download:4/0  |  Submit date:2019/09/12
Cultural Intelligence  International Tourism  International Experiences  Self-efficacy  Experiential Learning Theory  Partial Least Squares