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Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite  |  View/Download:9/0  |  Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Co-creation experience and place attachment: Festival evaluation Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 193-204
Authors:  Zhang,Carol Xiaoyue;  Fong,Lawrence Hoc Nang;  Li,Shi Na
Favorite  |  View/Download:17/0  |  Submit date:2019/08/02
Co-creation  Cultural Festival  Customer-to-customer Logic  Place Attachment  Satisfaction  
How do cyberspace friendships transition to favorable workplace outcomes?The self-team joint influence Journal article
International Journal of Hospitality Management, 2019
Authors:  Fiona X. Yang;  Wong IpKin Anthony
Favorite  |  View/Download:3/0  |  Submit date:2019/11/13
Cyberspace Friendship  Social Networking Site  Coworker Support  Job Embeddedness  Job Satisfaction  Task Interdependence  
Development and validation of a multidimensional tourist's local food consumption value (TLFCV) scale Journal article
International Journal of Hospitality Management, 2019,Volume: 77,Page: 245-259
Authors:  Ja Young (Jacey) Choe;  Seongseop (Sam) Kim
Favorite  |  View/Download:7/0  |  Submit date:2019/08/02
Consumption Value  Local Food  Scale Development  Tourist Food Experience  
Effects of tourists’local food consumption value on attitude, food destination image, and behavioral intention Journal article
International Journal of Hospitality Management, 2018,Volume: 71,Page: 1-10
Authors:  Ja Young (Jacey) Choe;  Seongseop (Sam) Kim
Favorite  |  View/Download:11/0  |  Submit date:2019/08/02
Local Food  Consumption Value  Attitude  Destination Image  Food Tourism  Hong Kong  
Social media friending in building coworker guanxi: A study in the hotel industry Journal article
International Journal of Hospitality Management, 2018
Authors:  Fiona X. Yang
Favorite  |  View/Download:6/0  |  Submit date:2019/11/13
Social Media Interactions  Workplace Fun  Workplace Stress  Workplace Guanxi  Work-life Boundary  Facebook  
The effect of online reviews on hotel booking intention: The role of reader-reviewer similarity Journal article
International Journal of Hospitality Management, 2017,Volume: 66,Page: 54-65
Authors:  Irene Cheng Chu Chan;  Long W. Lam;  Cheris W.C. Chow;  Lawrence Hoc Nang Fong;  Rob Law
Favorite  |  View/Download:11/0  |  Submit date:2019/08/01
Review Valence  Booking Intention  Homophily Theory  Demographic And Preference Similarity  
Impact of hotel website quality on online booking intentions: ETrust as a mediator Journal article
International Journal of Hospitality Management, 2015,Volume: 47,Page: 108-115
Authors:  Wang,Liang;  Law,Rob;  Guillet,Basak Denizci;  Hung,Kam;  Fong,Davis Ka Chio
Favorite  |  View/Download:8/0  |  Submit date:2019/08/01
Etrust  Hotel Website Quality  Mediation Effect  Online Booking Intentions  
Comparing the price of sin: Abnormal returns of cross-listed casino gaming stocks in the Hong Kong and US markets Journal article
International Journal of Hospitality Management, 2015,Volume: 45,Page: 73-76
Authors:  William Ming Yan Cheung;  Desmond Lam
Favorite  |  View/Download:10/0  |  Submit date:2019/08/01
Sin Stocks  Casino Gaming  Hong Kong  Usa  
Hotel category switching behavior—Evidence of mobility, stasis or loyalty Journal article
International Journal of Hospitality Management, 2013,Volume: 34,Page: 234-244
Authors:  Leonardo A.N. Dioko;  Siu-Ian (Amy) So;  Rich Harrill
Favorite  |  View/Download:3/0  |  Submit date:2019/10/24
Hotel Category  Log Linear Analysis  Brand Loyalty  Switching