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Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:3/0  |  Submit date:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:0/0  |  Submit date:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:1/0  |  Submit date:2019/08/01
China  Co-creation  Service quality  
Developing institutional logics in the tourism industry through coopetition Journal article
Tourism Management, 2018,Volume: 66,Page: 244-262
Authors:  Fong,Veronica Hoi In;  Wong,Ip Kin Anthony;  Hong,Jacky Fok Loi
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Co-evolution  Coopetition  Institutional logics  Institutional transition  Multi-stakeholders  
The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework Journal article
Journal of Hospitality and Tourism Research, 2018,Volume: 42,Issue: 4,Page: 563-586
Authors:  Wong,Ip Kin Anthony;  Ji,Mingjie;  Liu,Matthew Tingchi
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authenticity  customer satisfaction  festival  perceived value  program quality  service environment  
The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework Journal article
Journal of Hospitality and Tourism Research, 2018,Volume: 42,Issue: 4,Page: 563-586
Authors:  Wong,Ip Kin Anthony;  Ji,Mingjie;  Liu,Matthew Tingchi
Favorite  |  View/Download:0/0  |  Submit date:2019/08/15
authenticity  customer satisfaction  festival  perceived value  program quality  service environment  
The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework Journal article
Journal of Hospitality and Tourism Research, 2018,Volume: 42,Issue: 4,Page: 563-586
Authors:  Wong,Ip Kin Anthony;  Ji,Mingjie;  Liu,Matthew Tingchi
Favorite  |  View/Download:0/0  |  Submit date:2019/08/01
authenticity  customer satisfaction  festival  perceived value  program quality  service environment  
A Longitudinal Multilevel Model of Tourist Outbound Travel Behavior and the Dual-Cycle Model Journal article
Journal of Travel Research, 2016,Volume: 55,Issue: 7,Page: 957-970
Authors:  Wong,Ip Kin Anthony;  Fong,Lawrence Hoc Nang;  Law,Rob
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Demographic Variables  Economic Performance  Multilevel Analysis  Outbound Travel  Tourist Behavior  
Casino tourism: How does entrepreneurship change Macao? Book chapter
出自: Entrepreneurship in Small Island States and Territories:Routledge, 2015, 页码: 218-231
Authors:  Wong,Ip Kin Anthony;  Siu,Ricardo Chi Sen
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Exploring the differences among Chinese casino gamblers’ characteristics, motivations, and behaviors Journal article
Journal of Vacation Marketing, 2015,Volume: 21,Issue: 1,Page: 23-36
Authors:  Chan,Sow Hup Joanne;  Wan,Yim King Penny;  Wong,Ip Kin Anthony
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Behaviors  characteristics  Chinese  gamblers  motivations  preferences