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The interactive effect of LMX and LMX differentiation on followers’ job burnout: Evidence from tourism industry in Hong Kong Journal article
INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, 2018,Volume: 29,Issue: 12,Page: 1972-1998
Authors:  Jennifer Y. M. Lai;  Cheris W. C. Chow;  Raymond Loi
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Leader-member Exchange  Job Resource  Leader-member Exchange Differentiation  Job Burnout  
Motivation of travel agents’ customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation Journal article
Tourism Management, 2015,Volume: 48,Page: 362-369
Authors:  Chow, Cheris W. C.;  Lai, Jennifer Y. M.;  Loi, Raymond
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Organizational Citizenship Behavior  Leader-member Exchange  Internal Marketing Orientation  Customer Service Behavior  Travel Agent  
Organizational citizenship behavior in work groups: A team cultural perspective Journal article
JOURNAL OF ORGANIZATIONAL BEHAVIOR, 2013,Volume: 34,Issue: 7,Page: 1039-1056
Authors:  Jennifer Y. M. Lai;  Long W. Lam;  Simon S. K. Lam
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Performance Appraisal  Organizational Citizenship Behavior  Team Culture  Collectivism  Individualism  
Defining who you are not: The roles of moral dirtiness and occupational and organizational disidentification in affecting casino employees’ turnover intention Journal article
Journal of Business Research, 2013,Volume: 66,Issue: 9,Page: 1659-1666
Authors:  Lai, Jennifer Y. M.;  Chan, K. W.;  Lam, Long W.
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Organizational Disidentification  Dirty Work  Moral Dirtiness  Occupational Disidentification  Intention To Quit  
Working under a committed boss: A test of the relationship between supervisors’ and subordinates’ affective commitment Journal article
LEADERSHIP QUARTERLY, 2012,Volume: 23,Issue: 3,Page: 466-475
Authors:  Loi, Raymond;  Lai, Jennifer Y. M.;  Lam, Long W.
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Organizational Commitment  Work Performance  Extra-role Performance  Power Distance  Social Information  
Dirty work in Chinese societies Book chapter
出自: HANDBOOK OF CHINESE ORGANIZATIONAL BEHAVIOR: INTEGRATING THEORY, RESEARCH AND PRACTICE, ENGLAND:EDWARD ELGAR PUBLISHING LTD, THE LYPIATTS, 15 LANSDOWN RD, CHELTENHAM GL50 2JA, GLOS, ENGLAND, 2012
Authors:  Lai, Jennifer Y. M.;  Lam, Long W.
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