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Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:4/0  |  Submit date:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:1/0  |  Submit date:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:3/0  |  Submit date:2019/08/01
China  Co-creation  Service quality  
Tourism industry career prospects and the business environment: Evidence from Canada and Macau Journal article
INTERNATIONAL JOURNAL OF TOURISM RESEARCH, 2018,Volume: 20,Issue: 4,Page: 518-525
Authors:  Tung, Vincent Wing Sun;  Tang, Mei Fung Candy;  King, Brian Edward Melville
Favorite  |  View/Download:14/0  |  Submit date:2018/10/30
business environment  careers  employment  gaming  hospitality  labour market  
Tourism industry career prospects and the business environment: Evidence from Canada and Macau Journal article
International Journal of Tourism Research, 2018,Volume: 20,Issue: 4,Page: 518-525
Authors:  Tung,Vincent Wing Sun;  Tang,Mei Fung Candy;  King,Brian Edward Melville
Favorite  |  View/Download:0/0  |  Submit date:2019/08/01
business environment, careers  employment  gaming  hospitality  labour market  
Predicting hotel occupancies with public data: An application of OECD indices as leading indicators Journal article
TOURISM ECONOMICS, 2017,Volume: 23,Issue: 5,Page: 1096-1113
Authors:  Tang, Candy Mei Fung;  King, Brian;  Pratt, Stephen
Favorite  |  View/Download:14/0  |  Submit date:2018/10/30
Oecd  Hotel Occupancy  Revenue Management  
Research note: Using demand determinants to anticipate fluctuations in hotel occupancy Journal article
Tourism Economics, 2016,Volume: 22,Issue: 1,Page: 179-187
Authors:  Tang,Mei Fung Candy;  Kulendran,Nada;  King,Brian;  Yap,Matthew H.T.
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Hong Kong  Hotel Demand Determinants  Hotel Occupancy Rates  Logistic Regression  Turning Points  
Estimating future room occupancy fluctuations to optimize hotel revenues Journal article
Journal of Travel and Tourism Marketing, 2015,Volume: 32,Issue: 7,Page: 870-885
Authors:  Tang,Candy Mei Fung;  King,Brian E.M.;  Kulendran,Nada
Favorite  |  View/Download:4/0  |  Submit date:2019/08/01
Hotel Industry  Occupancy Rate  Peak Periods  Revenue Management  Trough Periods