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Uncovering the service profit chain in the casino industry Journal article
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017,Volume: 29,Issue: 11,Page: 2826-2846
Authors:  Catherine Prentice;  IpKin Anthony Wong;  Desmond Lam
Favorite  |  View/Download:14/0  |  Submit date:2018/10/30
Marketing  Management  Literature Review  Tourism And Hospitality  Service Profit Chain  Casinos  
An updated comprehensive review of website evaluation studies in hospitality and tourism Journal article
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017,Volume: 29,Issue: 1,Page: 355-373
Authors:  Sun, Sunny;  Fong, Davis Ka Chio;  Law, Rob;  He, Shan
Favorite  |  View/Download:502/0  |  Submit date:2018/10/30
Internet  Technology led strategy  Website performance  E-strategic management strategies  Hospitality and tourism  Website evaluation