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How do cyberspace friendships transition to favorable workplace outcomes?The self-team joint influence Journal article
International Journal of Hospitality Management, 2020,Volume: 85
Authors:  Fiona X. Yang;  Wong IpKin Anthony
Favorite | View/Download:17/0 | TC[WOS]:4 TC[Scopus]:4 | Submit date:2019/11/13
Cyberspace Friendship  Social Networking Site  Coworker Support  Job Embeddedness  Job Satisfaction  Task Interdependence  
Social media friending in building coworker guanxi: A study in the hotel industry Journal article
International Journal of Hospitality Management, 2020,Volume: 84
Authors:  Fiona X. Yang
Favorite | View/Download:14/0 | TC[WOS]:5 TC[Scopus]:4 | Submit date:2019/11/13
Social Media Interactions  Workplace Fun  Workplace Stress  Workplace Guanxi  Work-life Boundary  Facebook  
Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite | View/Download:22/0 | TC[WOS]:4 TC[Scopus]:12 | Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Experiential learning for children at World Heritage Sites: The joint moderating effect of brand awareness and generation of Chinese family travelers Journal article
Tourism Management, 2019,Volume: 72,Page: 1-11
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite | View/Download:3/0 | TC[WOS]:4 TC[Scopus]:9 | Submit date:2019/11/27
Family Travel  Chinese Tourists  Experiential Learning  Children  World Heritage Site  Generation  
Transit advertising in corporate branding: a multilevel study Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1452-1468
Authors:  Henrique F. Boyol Ngan;  Fiona X. Yang
Favorite | View/Download:3/0 | TC[WOS]:0 TC[Scopus]:1 | Submit date:2019/11/27
Advertising Effectiveness  Advertising Design  Corporate Brand Equity  Message Response Involvement Theory  Transit Advertising  
High‐speed rail and tourism in China: An urban agglomeration perspective Journal article
INTERNATIONAL JOURNAL OF TOURISM RESEARCH, 2018,Volume: 21,Issue: 1,Page: 45-60
Authors:  Leona S.Z. Li;  Fiona X. Yang;  Chuantao Cui
Favorite | View/Download:22/0 | TC[WOS]:5 TC[Scopus]:8 | Submit date:2019/11/11
Urban Agglomeration  Synthetic Control Methods  System Generalized Method Of Moments  Tourism Development  China  High‐speed Rail  
Event innovation induced corporate branding Journal article
International Journal of Contemporary Hospitality Management, 2017,Volume: 29,Issue: 3,Page: 862-882
Authors:  Fiona X. Yang;  Sherry Xiuchang Tan
Favorite | View/Download:2/0 | TC[WOS]:10 TC[Scopus]:12 | Submit date:2019/11/27
Corporate Image  Corporate Branding  Spillover Effects  Event Innovation  
Should purchasing activities be outsourced along with production? Journal article
European Journal of Operational Research, 2017,Volume: 257,Issue: 2,Page: 468-482
Authors:  Fiona X. Yang;  Rachel Q. Zhang;  Kaijie Zhu
Favorite | View/Download:11/0 | TC[WOS]:9 TC[Scopus]:9 | Submit date:2019/11/27
Supply Chain Management  Outsourcing  Quality  Contract Manufacturing  Procurement  
“LuXurY” hotel loyalty – a comparison of Chinese Gen X and Y tourists to Macau Journal article
International Journal of Contemporary Hospitality Management, 2015,Volume: 27,Issue: 7,Page: 1685-1706
Authors:  Fiona X. Yang;  Virginia M.C. Lau
Favorite | View/Download:2/0 | TC[WOS]:18 TC[Scopus]:35 | Submit date:2019/11/27
Generation y  Consumer Behavior  Luxury Hotel  Generation x  Generational Differences  Chinese Tourism  
Tourist Co-Created Destination Image Journal article
Journal of Travel & Tourism Marketing, 2015,Volume: 33,Issue: 4,Page: 425-439
Authors:  Fiona X. Yang
Favorite | View/Download:2/0 | TC[WOS]:10 TC[Scopus]:15 | Submit date:2019/11/27
Co-creation  Destination Image  Tourist-to-tourist (T2t) Interaction  Tourist Behaviors