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Development and validation of the casino service quality scale: CASERV Journal article
International Journal of Hospitality Management, 2012,Volume: 31,Issue: 1,Page: 209
Authors:  Wong I.A.;  Fong V.H.I.
Favorite | View/Download:46/0 | TC[WOS]:35 TC[Scopus]:0 | Submit date:2018/10/30
Casino  Macau  Scale development  Service quality