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On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
International Journal of Production Economics, 2017,Volume: 193,Page: 726-736
Authors:  Li,Xin;  Li,Qingying;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:2/0  |  Submit date:2019/10/11
Bounded Rationality  Customer-sensitive Service  Matrix  Strategic Queueing  
Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
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Bounded Rationality  Queueing Strategy  Service Sustainability  
Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers Journal article
Production and Operations Management, 2016,Volume: 25,Issue: 11,Page: 1885-1901
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
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Bounded Rationality  Customer-intensive Service  Queueing Strategy  Speed-quality Competition  
A quantity-flexibility contract with coordination Journal article
International Journal of Production Economics, 2016,Volume: 179,Page: 273-284
Authors:  Li,Xin;  Lian,Zhaotong;  Choong,Kwee Keong;  Liu,Xiaoming
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Dynamic Programming  Quantity Flexibility  Supply Chain Coordination  
A Hotelling queue model with probabilistic service Journal article
Operations Research Letters, 2016,Volume: 44,Issue: 5,Page: 592-597
Authors:  Xu,Xiaoya;  Lian,Zhaotong;  Li,Xin;  Guo,Pengfei
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Hotelling Model  Priority  Probabilistic Service  Queueing