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The interactive effect of LMX and LMX differentiation on followers’ job burnout: Evidence from tourism industry in Hong Kong Journal article
INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, 2018,Volume: 29,Issue: 12,Page: 1972-1998
作者:  Jennifer Y. M. Lai;  Cheris W. C. Chow;  Raymond Loi
收藏  |  浏览/下载:7/0  |  提交时间:2019/10/17
Leader-member Exchange  Job Resource  Leader-member Exchange Differentiation  Job Burnout  
Motivation of travel agents’ customer service behavior and organizational citizenship behavior: The role of leader-member exchange and internal marketing orientation Journal article
Tourism Management, 2015,Volume: 48,Page: 362-369
作者:  Chow, Cheris W. C.;  Lai, Jennifer Y. M.;  Loi, Raymond
收藏  |  浏览/下载:0/0  |  提交时间:2019/10/17
Organizational Citizenship Behavior  Leader-member Exchange  Internal Marketing Orientation  Customer Service Behavior  Travel Agent