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Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE Journal article
Journal of Occupational and Organizational Psychology, 2019
Authors:  Raymond Loi;  Angela J. Xu;  Cheris W.C. Chow;  Wilco W.H. Chan
Favorite  |  View/Download:7/0  |  Submit date:2020/01/08
Customer Participation  Job Crafting  Organization-based Self-esteem  Work-family Enrichment  
Powered to craft? The roles of flexibility and perceived organizational support Journal article
Journal of business research, 2019,Volume: 104,Page: 61-68
Authors:  Raymond Loi;  Xiaowan Lin;  Alice J.M. Tan
Favorite  |  View/Download:9/0  |  Submit date:2019/12/12
Sense Of Power  Perceived Organizational Support  Job Crafting  Flexibility  
Reversing the lens: How followers influence leader-member exchange quality Journal article
Journal of Occupational and Organizational Psychology, 2019,Volume: 92,Issue: 3,Page: 475-497
Authors:  Angela J. Xu;  Raymond Loi;  Zhenyao Cai;  Robert C. Liden
Favorite  |  View/Download:6/0  |  Submit date:2020/01/08
Followership  Goal Striving  Leader-member Exchange  Service Resources  Taking Charge  
Do embedded employees voice more? Journal article
Personnel Review, 2019,Volume: 48,Issue: 3,Page: 824-838
Authors:  Alice J.M. Tan;  Raymond Loi;  Long W. Lam;  Lida L. Zhang
Favorite  |  View/Download:7/0  |  Submit date:2019/08/01
Employee Voice  Fairness Heuristic Theory  Interactional Justice  Job Embeddedness  Job Embeddedness Theory  
Punishing the perpetrator of incivility: The differential roles of moral identity and moral thinking orientation Journal article
JOURNAL OF MANAGEMENT, 2019
Authors:  Lin, Xiaowan;  Loi, Raymond
Favorite  |  View/Download:9/0  |  Submit date:2019/11/13
Moral Thinking Orientation  Peer-to-peer Incivility  Constructive Punitive Reaction  Destructive Punitive Reaction  Moral Identity  
What threatens retail employees' thriving at work underleader-member exchange? The role of store spatial crowdingand team negative affective tone Journal article
Human Resource Management, 2019,Volume: 58,Issue: 4,Page: 371-382
Authors:  Angela J. Xu;  Raymond Loi;  Cheris W. C. Chow
Favorite  |  View/Download:12/0  |  Submit date:2019/12/22
Leader–member Exchange (Lmx),  Store Spatial Crowding,  Team Negative Affective Tone,  Thrivingat Work  
TURNING HOTEL EMPLOYEES INTO BRAND CHAMPIONS: THE ROLES OF WELL-CONNECTED LEADERS AND ORGANIZATIONAL IDENTIFICATION Journal article
JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2018,Volume: 42,Issue: 8,Page: 1232-1253
Authors:  Wilco W. H. Chan;  Cheris W. C. Chow;  Raymond Loi;  Angela J. Xu
Favorite  |  View/Download:24/0  |  Submit date:2018/10/30
Hotel Employees  Leader-leader Exchange  Organizational Identification  Positive Word Of Mouth  
The interactive effect of LMX and LMX differentiation on followers’ job burnout: Evidence from tourism industry in Hong Kong Journal article
INTERNATIONAL JOURNAL OF HUMAN RESOURCE MANAGEMENT, 2018,Volume: 29,Issue: 12,Page: 1972-1998
Authors:  Jennifer Y. M. Lai;  Cheris W. C. Chow;  Raymond Loi
Favorite  |  View/Download:10/0  |  Submit date:2019/10/17
Leader-member Exchange  Job Resource  Leader-member Exchange Differentiation  Job Burnout  
Customer misbehavior and store managers' work-to-family enrichment: The moderated mediation effect of work meaningfulness and organizational affective commitment Journal article
Human Resource Management, 2018,Volume: 57,Issue: 5,Page: 1039-1048
Authors:  Raymond Loi;  Angela J. Xu;  Cheris W. C. Chow;  Jonathan M. L. Kwok
Favorite  |  View/Download:16/0  |  Submit date:2018/10/31
Customer Misbehavior  Organizational Affective Commitment  Work-family Enrichment  Work Meaningfulness  
Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX) Journal article
JOURNAL OF PERSONNEL PSYCHOLOGY, 2018,Volume: 17,Issue: 1,Page: 42-52
Authors:  Lam, Long W.;  Xu, Angela J.;  Loi, Raymond
Favorite  |  View/Download:23/0  |  Submit date:2018/10/30
Emotional Job Demands  Emotional Engagement  Leader-member Exchange (Lmx)  Intention To Quit