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A re-examination of experience service offering and regular service pricing under profit maximization Journal article
European Journal of Operational Research, 2016,Volume: 254,Issue: 3,Page: 907-915
作者:  Zhaotong Lian;  Xinhua Gu;  Jinbiao Wu
收藏  |  浏览/下载:3/0  |  提交时间:2019/08/01
Customer Experience  Economic Intuitions  Managerial Insights  Pricing  Queueing  
Study of a passenger-taxi queueing system with nonzero matching time Conference paper
International Conference on Service Systems and Service Management, Guangzhou, PEOPLES R CHINA, 2015-6.22-24
作者:  Shi,Ying;  Lian,Zhaotong;  Shang,Weixin
收藏  |  浏览/下载:3/0  |  提交时间:2019/08/01
When should service firms provide free experience service? Journal article
European Journal of Operational Research, 2014,Volume: 234,Issue: 3,Page: 830-838
作者:  Zhou,Wenhui;  Lian,Zhaotong;  Wu,Jinbiao
收藏  |  浏览/下载:3/0  |  提交时间:2019/08/01
Delay-sensitive  Experience Service  Or In Service Industries  Queueing  Revenue Management  
Analysis of the M1, M2/G/1 G-queueing system with retrial customers Journal article
Nonlinear analysis: real world applications, 2013,Volume: 14,Issue: 1,Page: 365-382
作者:  Jinbiao Wu;  Zhaotong Lian
收藏  |  浏览/下载:0/0  |  提交时间:2019/11/29
Nonlinear System  Retrial Queues  Negative Customers  Embedded Markov Chain  Reliability  
A Two-Stage M/G/1 Queue with Discretionary Priority Conference paper
IEEE International Conference on Industrial Engineering and Engineering Management, Singapore, 2011-12.6-9
作者:  Zhaotong Lian;  Ning Zhao
收藏  |  浏览/下载:1/0  |  提交时间:2019/12/02
Priority Queue,  Two-stage Service,  M/g/1 Queue,  Discretionary Priority Rule  
A tandem network with a sharing buffer Journal article
Applied mathematical modelling, 2011,Volume: 35,Issue: 9,Page: 4507-4515
作者:  Wenhui Zhou;  Zhaotong Lian
收藏  |  浏览/下载:0/0  |  提交时间:2019/11/25
Buffer Sharing  Tandem Network  Loss Probability  Sojourn Time  
A queueing-inventory system with two classes of customers Journal article
International Journal of Production Economics, 2011,Volume: 129,Issue: 1,Page: 225-231
作者:  Ning Zhao;  Zhaotong Lian
收藏  |  浏览/下载:4/0  |  提交时间:2018/10/30
Cost Analysis  Inventory Control  Performance Measures  Priority  Queueing Systems  Service Rule  
A Tandem Service System with a Sharing Buffer Conference paper
International Conference on Service Systems and Service Management, Tianjin, China, 25-27 June 2011
作者:  Zhaotong Lian;  Wenhui Zhou
收藏  |  浏览/下载:1/0  |  提交时间:2019/12/02
Buffer Sharing  Service System  Loss Probability