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Cultural essentialism and tailored hotel service for Chinese: the moderating role of satisfaction
Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 9,Page: 3610-3626
Authors:
Lawrence Hoc Nang Fong
;
Hongwei He
;
Melody Manchi Chao
;
Galli Leandro
;
David King
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Submit date:2019/09/30
Culture
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Hotel
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