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Asymmetry of Hotel Ratings on TripAdvisor: Evidence from Single- Versus Dual-Valence Reviews Journal article
JOURNAL OF HOSPITALITY MARKETING & MANAGEMENT, 2017,Volume: 26,Issue: 1,Page: 67-82
Authors:  Fong, Lawrence Hoc Nang;  Lei, Soey Sut Ieng;  Law, Rob
Favorite  |  View/Download:15/0  |  Submit date:2018/10/30
Gender  Hotel  Online Review  Positive-negative Asymmetry  Review Ratings  Social Media