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An updated comprehensive review of website evaluation studies in hospitality and tourism Journal article
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017,Volume: 29,Issue: 1,Page: 355-373
Authors:  Sun, Sunny;  Fong, Davis Ka Chio;  Law, Rob;  He, Shan
Favorite | View/Download:1898/0 | TC[WOS]:15 TC[Scopus]:24 | Submit date:2018/10/30
Internet  Technology Led Strategy  Website Performance  E-strategic Management Strategies  Hospitality And Tourism  Website Evaluation  
Exploring jaycustomer behavior and handling approach in casinos Journal article
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017,Volume: 29,Issue: 5,Page: 1403-1425
Authors:  Fong, Lawrence Hoc Nang;  So, Amy Siu Ian;  Law, Rob
Favorite | View/Download:36/0 | TC[WOS]:7 TC[Scopus]:10 | Submit date:2018/10/30
Macao  Gaming  Superstition  Critical Incident Technique  Casino  Dysfunctional Customer Behaviour