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Exploring jaycustomer behavior and handling approach in casinos Journal article
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017,Volume: 29,Issue: 5,Page: 1403-1425
Authors:  Fong, Lawrence Hoc Nang;  So, Amy Siu Ian;  Law, Rob
Favorite  |  View/Download:24/0  |  Submit date:2018/10/30
Macao  Gaming  Superstition  Critical Incident Technique  Casino  Dysfunctional Customer Behaviour