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Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:2/0  |  Submit date:2019/10/11
Bounded Rationality  Queueing Strategy  Service Sustainability  
A re-examination of experience service offering and regular service pricing under profit maximization Journal article
European Journal of Operational Research, 2016,Volume: 254,Issue: 3,Page: 907-915
Authors:  Zhaotong Lian;  Xinhua Gu;  Jinbiao Wu
Favorite  |  View/Download:6/0  |  Submit date:2019/08/01
Customer Experience  Economic Intuitions  Managerial Insights  Pricing  Queueing  
Analysis of the M1, M2/G/1 G-queueing system with retrial customers Journal article
Nonlinear analysis: real world applications, 2013,Volume: 14,Issue: 1,Page: 365-382
Authors:  Jinbiao Wu;  Zhaotong Lian
Favorite  |  View/Download:3/0  |  Submit date:2019/11/29
Nonlinear System  Retrial Queues  Negative Customers  Embedded Markov Chain  Reliability  
Simulation Analysis of the DoS Attack in Internet Service Conference paper
2007 INTERNATIONAL CONFERENCE ON WIRELESS COMMUNICATIONS, NETWORKING AND MOBILE COMPUTING, VOLS 1-15, Shanghai, PEOPLES R CHINA, 2007-9.21-25
Authors:  Zhaotong Lian;  Jian Lin
Favorite  |  View/Download:8/0  |  Submit date:2019/12/02
Network Security  Dos  Syn Flood Attack  Queueing System