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Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers Journal article
Production and Operations Management, 2016,Volume: 25,Issue: 11,Page: 1885-1901
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
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bounded rationality  customer-intensive service  queueing strategy  speed-quality competition  
A re-examination of experience service offering and regular service pricing under profit maximization Journal article
European Journal of Operational Research, 2016,Volume: 254,Issue: 3,Page: 907-915
Authors:  Zhaotong Lian;  Xinhua Gu;  Jinbiao Wu
Favorite  |  View/Download:4/0  |  Submit date:2019/08/01
Customer Experience  Economic Intuitions  Managerial Insights  Pricing  Queueing  
Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers Journal article
Production and Operations Management, 2016,Volume: 25,Issue: 11,Page: 1885-1901
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:2/0  |  Submit date:2019/08/01
Bounded Rationality  Customer-intensive Service  Queueing Strategy  Speed-quality Competition  
A Hotelling queue model with probabilistic service Journal article
Operations Research Letters, 2016,Volume: 44,Issue: 5,Page: 592-597
Authors:  Xu,Xiaoya;  Lian,Zhaotong;  Li,Xin;  Guo,Pengfei
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Hotelling model  Priority  Probabilistic service  Queueing  
A Hotelling queue model with probabilistic service Journal article
Operations Research Letters, 2016,Volume: 44,Issue: 5,Page: 592-597
Authors:  Xu,Xiaoya;  Lian,Zhaotong;  Li,Xin;  Guo,Pengfei
Favorite  |  View/Download:2/0  |  Submit date:2019/08/01
Hotelling Model  Priority  Probabilistic Service  Queueing  
Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3
Authors:  Shi,Ying;  Lian,Zhaotong
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buffer  Double-ended queueing system  equilibrium  Markov process  pricing  
Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:0/0  |  Submit date:2019/10/11
buffer  Double-ended queueing system  equilibrium  Markov process  pricing  
Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3
Authors:  Ying Shi;  Zhaotong Lian
Favorite  |  View/Download:2/0  |  Submit date:2019/11/05
Double-ended Queueing System  Markov Process  Equilibrium  Pricing  Buffer  
Optimization and strategic behavior in a passenger-taxi service system Journal article
European Journal of Operational Research, 2016,Volume: 249,Issue: 3,Page: 1024-1032
Authors:  Shi,Ying;  Lian,Zhaotong
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Double-ended queueing system  Equilibrium  Optimization  Strategic behavior  Threshold  
Optimization and strategic behavior in a passenger-taxi service system Journal article
European Journal of Operational Research, 2016,Volume: 249,Issue: 3,Page: 1024-1032
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:4/0  |  Submit date:2019/08/01
Double-ended Queueing System  Equilibrium  Optimization  Strategic Behavior  Threshold