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A re-examination of experience service offering and regular service pricing under profit maximization Journal article
European Journal of Operational Research, 2016,Volume: 254,Issue: 3,Page: 907-915
Authors:  Zhaotong Lian;  Xinhua Gu;  Jinbiao Wu
Favorite  |  View/Download:4/0  |  Submit date:2019/08/01
Customer Experience  Economic Intuitions  Managerial Insights  Pricing  Queueing  
Optimization and strategic behavior in a passenger-taxi service system Journal article
European Journal of Operational Research, 2016,Volume: 249,Issue: 3,Page: 1024-1032
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:0/0  |  Submit date:2019/10/11
Double-ended queueing system  Equilibrium  Optimization  Strategic behavior  Threshold  
Optimization and strategic behavior in a passenger-taxi service system Journal article
European Journal of Operational Research, 2016,Volume: 249,Issue: 3,Page: 1024-1032
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:4/0  |  Submit date:2019/08/01
Double-ended Queueing System  Equilibrium  Optimization  Strategic Behavior  Threshold  
When should service firms provide free experience service? Journal article
European Journal of Operational Research, 2014,Volume: 234,Issue: 3,Page: 830-838
Authors:  Zhou,Wenhui;  Lian,Zhaotong;  Wu,Jinbiao
Favorite  |  View/Download:3/0  |  Submit date:2019/08/01
Delay-sensitive  Experience Service  Or In Service Industries  Queueing  Revenue Management