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Can insider trading in U.S. hospitality firms predict future returns? Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 115-127
Authors:  Esen,M. Fevzi;  Singal,Manisha;  Kot,Hung Wan;  Chen,Ming Hsiang
Favorite  |  View/Download:3/0  |  Submit date:2019/08/02
Abnormal returns  Informed trading  Insider trading  U.S. hospitality industry  
Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite  |  View/Download:2/0  |  Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Customers’ needs satisfaction: A scale validation with refinement in the integrated resort setting Journal article
International Journal of Hospitality Management, 2019,Volume: 82,Page: 39-47
Authors:  Ahn,Jiseon;  Back,Ki Joon;  Choe,Yeongbae
Favorite  |  View/Download:3/0  |  Submit date:2019/08/02
Cross-cultural study  Eudaimonic well-being  Hedonic well-being  Integrated resort  Needs satisfaction  Scale validation  
Destination-selection attributes for international association meetings: A mixed-methods study Journal article
Journal of Destination Marketing and Management, 2019,Volume: 13,Page: 61-72
Authors:  Jo,Deokhyun;  Park,Hyo Yeun;  Choe,Yeongbae;  Kim,Dae Kwan
Favorite  |  View/Download:1/0  |  Submit date:2019/08/02
Buying center  CVBs  Destination selection  International association  Meetings and conventions  Selection attributes  
Returning good for evil: A study of customer incivility and extra-role customer service Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 65-72
Authors:  Zhu,Julie N.Y.;  Lam,Long W.;  Lai,Jennifer Y.M.
Favorite  |  View/Download:7/0  |  Submit date:2019/08/01
Customer incivility  Extra-role customer service  Service encounters  Work engagement  
Top Management Team Surface-Level Diversity, Strategic Change, and Long-Term Firm Performance: A Mediated Model Investigation Journal article
Journal of Leadership and Organizational Studies, 2019,Volume: 26,Issue: 3,Page: 304-318
Authors:  Wu,Jie;  Richard,Orlando C.;  Zhang,Xinhe;  Macaulay,Craig
Favorite  |  View/Download:2/0  |  Submit date:2019/08/02
age diversity  gender diversity  generational differences international diversification  mediated models  national culture diversity  strategic change  top management team heterogeneity  
Top Management Team Surface-Level Diversity, Strategic Change, and Long-Term Firm Performance: A Mediated Model Investigation Journal article
Journal of Leadership and Organizational Studies, 2019,Volume: 26,Issue: 3,Page: 304-318
Authors:  Wu,Jie;  Richard,Orlando C.;  Zhang,Xinhe;  Macaulay,Craig
Favorite  |  View/Download:2/0  |  Submit date:2019/08/02
age diversity  gender diversity  generational differences international diversification  mediated models  national culture diversity  strategic change  top management team heterogeneity  
Returning good for evil: A study of customer incivility and extra-role customer service Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 65-72
Authors:  Zhu,Julie N.Y.;  Lam,Long W.;  Lai,Jennifer Y.M.
Favorite  |  View/Download:3/0  |  Submit date:2019/08/01
Customer incivility  Extra-role customer service  Service encounters  Work engagement  
How do cyberspace friendships transition to favorable workplace outcomes?The self-team joint influence Journal article
International Journal of Hospitality Management, 2019
Authors:  Fiona X. Yang;  Wong IpKin Anthony
Favorite  |  View/Download:1/0  |  Submit date:2019/11/13
Cyberspace Friendship  Social Networking Site  Coworker Support  Job Embeddedness  Job Satisfaction  Task Interdependence  
Research on fear of crime in China Book
2019
Authors:  Liu,Jianhong;  Cui,Shan
Favorite  |  View/Download:19/0  |  Submit date:2019/06/25