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Rapid internationalization of emerging market firms—The role of geographic diversity and added cultural distance Journal article
International Business Review, 2019,Volume: 28,Issue: 6
Authors:  Naveen Kumar Jain;  Nitin Pangarkar;  Lin Yuan;  Vikas Kumar
Favorite  |  View/Download:15/0  |  Submit date:2019/10/03
Emerging Market Firms  Speed  Internationalization  India  Cultural Distance  Geographic Diversity  Software Firms  
Can insider trading in U.S. hospitality firms predict future returns? Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 115-127
Authors:  Esen,M. Fevzi;  Singal,Manisha;  Kot,Hung Wan;  Chen,Ming Hsiang
Favorite  |  View/Download:2/0  |  Submit date:2019/08/02
Abnormal returns  Informed trading  Insider trading  U.S. hospitality industry  
Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite  |  View/Download:0/0  |  Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Cultural essentialism and tailored hotel service for Chinese: the moderating role of satisfaction Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 9,Page: 3610-3626
Authors:  Lawrence Hoc Nang Fong;  Hongwei He;  Melody Manchi Chao;  Galli Leandro;  David King
Favorite  |  View/Download:4/0  |  Submit date:2019/09/30
Culture  Culture  Hotel  Hospitality  Lay Theories  Implicit Theories  
Customers’ needs satisfaction: A scale validation with refinement in the integrated resort setting Journal article
International Journal of Hospitality Management, 2019,Volume: 82,Page: 39-47
Authors:  Ahn,Jiseon;  Back,Ki Joon;  Choe,Yeongbae
Favorite  |  View/Download:1/0  |  Submit date:2019/08/02
Cross-cultural study  Eudaimonic well-being  Hedonic well-being  Integrated resort  Needs satisfaction  Scale validation  
Destination-selection attributes for international association meetings: A mixed-methods study Journal article
Journal of Destination Marketing and Management, 2019,Volume: 13,Page: 61-72
Authors:  Jo,Deokhyun;  Park,Hyo Yeun;  Choe,Yeongbae;  Kim,Dae Kwan
Favorite  |  View/Download:1/0  |  Submit date:2019/08/02
Buying center  CVBs  Destination selection  International association  Meetings and conventions  Selection attributes  
Understanding short selling activity in the hospitality industry Journal article
International Journal of Hospitality Management, 2019,Volume: 82,Page: 136-148
Authors:  Kot,Hung Wan;  Chen,Ming Hsiang;  Cheung,Adrian (Wai Kong);  Huang,Haiyu
Favorite  |  View/Download:2/0  |  Submit date:2019/08/02
Demand  Future Stock Returns  Hospitality Industry  Short Selling  Supply  
Exploring perceived risk in building successful drone food delivery services Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 8,Page: 3249-3269
Authors:  Jinsoo Hwang;  Ja Young (Jacey) Choe
Favorite  |  View/Download:2/0  |  Submit date:2019/09/12
Image  Perceived Risk  Willingness To Pay More  Desire  Drone Food Delivery Services  Intentions To Use  
Returning good for evil: A study of customer incivility and extra-role customer service Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 65-72
Authors:  Zhu,Julie N.Y.;  Lam,Long W.;  Lai,Jennifer Y.M.
Favorite  |  View/Download:5/0  |  Submit date:2019/08/01
Customer incivility  Extra-role customer service  Service encounters  Work engagement  
Top Management Team Surface-Level Diversity, Strategic Change, and Long-Term Firm Performance: A Mediated Model Investigation Journal article
Journal of Leadership and Organizational Studies, 2019,Volume: 26,Issue: 3,Page: 304-318
Authors:  Wu,Jie;  Richard,Orlando C.;  Zhang,Xinhe;  Macaulay,Craig
Favorite  |  View/Download:1/0  |  Submit date:2019/08/02
age diversity  gender diversity  generational differences international diversification  mediated models  national culture diversity  strategic change  top management team heterogeneity