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Returning good for evil: A study of customer incivility and extra-role customer service Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 65-72
Authors:  Zhu,Julie N.Y.;  Lam,Long W.;  Lai,Jennifer Y.M.
Favorite  |  View/Download:5/0  |  Submit date:2019/08/01
Customer incivility  Extra-role customer service  Service encounters  Work engagement  
Returning good for evil: A study of customer incivility and extra-role customer service Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 65-72
Authors:  Zhu,Julie N.Y.;  Lam,Long W.;  Lai,Jennifer Y.M.
Favorite  |  View/Download:3/0  |  Submit date:2019/08/01
Customer incivility  Extra-role customer service  Service encounters  Work engagement  
Conflict between affective versus continuance commitment among casino dealers Journal article
Evidence-based HRM, 2019,Volume: 3,Issue: 1,Page: 46-63
Authors:  Angus C.H. Kuok;  Robert J. Taormina
Favorite  |  View/Download:4/0  |  Submit date:2019/06/25
International Human Resource Management  Organizational Behaviour  Organizational Psychology  Work Engagement And Commitment  
Measuring everyday processes and mechanisms of stress resilience: Development and initial validation of the sustainability of living inventory (SOLI) Journal article
Psychological Assessment, 2019,Volume: 31,Issue: 6,Page: 715-729
Authors:  Hou,Wai Kai;  Lai,Francisco Tsz Tsun;  Hougen,Clint;  Hall,Brian J.;  Hobfoll,Stevan E.
Favorite  |  View/Download:4/0  |  Submit date:2019/06/25
Daily Routines  Everyday Life  Mental Health  Regularity  Resilience  
Working for a better future: Social mobility beliefs and expectations of Filipino migrant workers in Macau Journal article
Australian Journal of Psychology, 2018,Volume: 70,Issue: 4,Page: 350-360
Authors:  Bernardo,Allan B.I.;  Clemente,Jose Antonio R.;  Wang,Tulips Yiwen
Favorite  |  View/Download:4/0  |  Submit date:2019/07/07
Causal Conceptions  Goal-attainment Strategies  Migrant Workers  Socio-economic Mobility  Subjective Social Class  
Output-feedback model-reference adaptive calibration for map-based anti-jerk control of electromechanical automotive clutches Journal article
INTERNATIONAL JOURNAL OF ADAPTIVE CONTROL AND SIGNAL PROCESSING, 2018,Volume: 32,Issue: 2,Page: 265-285
Authors:  Huang, Wei;  Wong, Pak Kin;  Zhao, Jing;  Ma, Xinbo
Favorite  |  View/Download:9/0  |  Submit date:2018/10/30
Adaptive Calibration  Anti-jerk Control  Clutch Engagement  Data-driven Fuzzy Logic  
Is Emotional Engagement Possible in Emotionally Demanding Jobs? The Role of Leader-Member Exchange (LMX) Journal article
JOURNAL OF PERSONNEL PSYCHOLOGY, 2018,Volume: 17,Issue: 1,Page: 42-52
Authors:  Lam, Long W.;  Xu, Angela J.;  Loi, Raymond
Favorite  |  View/Download:14/0  |  Submit date:2018/10/30
emotional job demands  emotional engagement  leader-member exchange (LMX)  intention to quit  
Work engagement and job performance: the moderating role of perceived organizational support Journal article
ANALES DE PSICOLOGIA, 2017,Volume: 33,Issue: 3,Page: 708-713
Authors:  Guo Yongxing;  Du Hongfei;  Xie Baoguo;  Mo Lei
Favorite  |  View/Download:10/0  |  Submit date:2018/10/30
work engagement  job performance  perceived organizational support  objective task performance  
RNA sequencing to determine the contribution of kinase receptor transactivation to G protein coupled receptor signalling in vascular smooth muscle cells Journal article
PLOS ONE, 2017,Volume: 12,Issue: 7
Authors:  Kamato, Danielle;  Bhaskarala, Venkata Vijayanand;  Mantri, Nitin;  Oh, Tae Gyu;  Ling, Dora;  Janke, Reearna;  Zheng, Wenhua;  Little, Peter J.;  Osman, Narin
Favorite  |  View/Download:7/0  |  Submit date:2018/10/30
Simultaneous determination of components with wide polarity and content ranges in Cistanche tubulosa using serially coupled reverse phase-hydrophilic interaction chromatography-tandem mass spectrometry Journal article
JOURNAL OF CHROMATOGRAPHY A, 2017,Volume: 1501,Page: 39-50
Authors:  Yan, Yu;  Song, Qingqing;  Chen, Xiaojia;  Li, Jun;  Li, Peng;  Wang, Yitao;  Liu, Tongxiang;  Song, Yuelin;  Tu, Pengfei
View  |  Adobe PDF(389Kb)  |  Favorite  |  View/Download:135/22  |  Submit date:2018/10/30
Cistanche Tubulosa  Wide Polarity Span  Upper Limit Of Quantitation  Serially Coupled Reverse Phase-hydrophilic  Interaction Chromatography  Simultaneous Determination