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A comparative study for determinants of gaming performance in Macao and Las Vegas Journal article
Tourism Management, 2020,Volume: 77
Authors:  Qiang Deng;  Xinhua Gu;  Rob Law;  Zhaotong Lian
Favorite | View/Download:584/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date:2019/11/11
Dea  Sur  Gaming Efficiency  Casino Tourism  Resort Hospitality  
Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite | View/Download:16/0 | TC[WOS]:4 TC[Scopus]:0 | Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Customers’ needs satisfaction: A scale validation with refinement in the integrated resort setting Journal article
International Journal of Hospitality Management, 2019,Volume: 82,Page: 39-47
Authors:  Ahn,Jiseon;  Back,Ki Joon;  Choe,Yeongbae
Favorite | View/Download:10/0 | TC[WOS]:2 TC[Scopus]:0 | Submit date:2019/08/02
Cross-cultural study  Eudaimonic well-being  Hedonic well-being  Integrated resort  Needs satisfaction  Scale validation  
Casino Management in Integrated Resorts Book
United Kingdom:Routledge, 2019
Authors:  Desmond Lam
Favorite | View/Download:8/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date:2019/09/25
Integrated resort employee competencies: a Macau perspective Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 1,Page: 247-267
Authors:  Nga Man Lou;  Amy Siu Ian So;  Yuchin Jerrie Hsieh
Favorite | View/Download:10/0 | TC[WOS]:2 TC[Scopus]:0 | Submit date:2019/09/22
Competency  Integrated Resort  Mismatch  Employee Development  Human Resources  
Securing Chinese mass market visitation to Cotai's integrated resorts (IRs): Determinants of gaming and non-gaming attributes that influence IR selection Journal article
TOURISM AND HOSPITALITY RESEARCH, 2019,Volume: 20,Issue: 3,Page: 317-330
Authors:  Glenn McCartney
Favorite | View/Download:3/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date:2020/07/14
Integrated Resort Servicescape  The Cotai Strip  Mainland Chinese Visitation  Customer Segmentation  Attraction Attributes  Repeat Patronage  
Customers' needs satisfaction: A scale validation with refinement in the integrated resort setting Journal article
INTERNATIONAL JOURNAL OF HOSPITALITY MANAGEMENT, 2019,Volume: 82,Page: 39-47
Authors:  Jiseon Ahn;  Ki-Joon Back;  Yeongbae Choe
Favorite | View/Download:4/0 | TC[WOS]:2 TC[Scopus]:0 | Submit date:2020/07/16
Needs Satisfaction  Eudaimonic Well-being  Scale Validation  Cross-cultural Study  Integrated Resort  Hedonic Well-being  
The effect of on-site experience and place attachment on loyalty: Evidence from Chinese tourists in a hot-spring resort Journal article
International Journal of Hospitality & Tourism Administration, 2019,Volume: 20,Issue: 1,Page: 75-100
Authors:  Xiaoming Liu;  Yi Fu;  Jun Li
Favorite | View/Download:2/0 | TC[WOS]:1 TC[Scopus]:0 | Submit date:2019/10/21
Hot-spring Resort  On-site Experience  Place Attachment  Pls Path Modeling  Loyalty  
A formative measurement approach for exploring how to form service quality in hot spring resorts Journal article
TOURISM AND HOSPITALITY RESEARCH, 2019,Volume: 19,Issue: 1,Page: 27-39
Authors:  Xiaoming Liu;  Yi Fu;  Ren-Fang Chao;  Jun (Justin) Li
Favorite | View/Download:14/0 | TC[WOS]:1 TC[Scopus]:0 | Submit date:2019/10/17
Higher-order Construct  Hot Spring Resort  Formative Measurement  Reflective–formative Model  Partial Least Squares Structural Equation Modelling  Service Quality  
Standing out from the crowd – An investigation of the signal attributes of Airbnb listings Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 32
Authors:  Bin Yao;  Richard T.R. Qiu;  Daisy X.F. Fan;  Anyu Liu;  Dimitrios Buhalis
View | Adobe PDF | Favorite | View/Download:248/13 | TC[WOS]:0 TC[Scopus]:0 | Submit date:2019/09/10
Signaling Theory  Big Data  Airbnb  Binomial Logistic Model  Booking Probability  Sequential Bayesian Updating  Sharing Economy