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On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
International Journal of Production Economics, 2017,Volume: 193,Page: 726-736
Authors:  Li,Xin;  Li,Qingying;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:0/0  |  Submit date:2019/08/01
Bounded rationality  Customer-sensitive service  Matrix  Strategic queueing  
On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
International Journal of Production Economics, 2017,Volume: 193,Page: 726-736
Authors:  Li,Xin;  Li,Qingying;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:3/0  |  Submit date:2019/10/11
Bounded Rationality  Customer-sensitive Service  Matrix  Strategic Queueing  
On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
INTERNATIONAL JOURNAL OF PRODUCTION ECONOMICS, 2017,Volume: 193,Page: 726-736
Authors:  Li, Xin;  Li, Qingying;  Guo, Pengfei;  Lian, Zhaotong
Favorite  |  View/Download:15/0  |  Submit date:2018/10/30
Customer-sensitive service  Bounded rationality  Strategic queueing  Matrix  
Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:1/0  |  Submit date:2019/08/01
bounded rationality  queueing strategy  service sustainability  
Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:2/0  |  Submit date:2019/10/11
Bounded Rationality  Queueing Strategy  Service Sustainability  
Price and capacity decisions of service systems with boundedly rational customers Journal article
NAVAL RESEARCH LOGISTICS, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li, Xin;  Guo, Pengfei;  Lian, Zhaotong
Favorite  |  View/Download:7/0  |  Submit date:2018/10/30
bounded rationality  queueing strategy  service sustainability  
A re-examination of experience service offering and regular service pricing under profit maximization Journal article
European Journal of Operational Research, 2016,Volume: 254,Issue: 3,Page: 907-915
Authors:  Zhaotong Lian;  Xinhua Gu;  Jinbiao Wu
Favorite  |  View/Download:5/0  |  Submit date:2019/08/01
Customer Experience  Economic Intuitions  Managerial Insights  Pricing  Queueing  
Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:1/0  |  Submit date:2019/08/01
buffer  Double-ended queueing system  equilibrium  Markov process  pricing  
Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:1/0  |  Submit date:2019/10/11
buffer  Double-ended queueing system  equilibrium  Markov process  pricing  
Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3
Authors:  Ying Shi;  Zhaotong Lian
Favorite  |  View/Download:4/0  |  Submit date:2019/11/05
Double-ended Queueing System  Markov Process  Equilibrium  Pricing  Buffer