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| Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors: Xin Li; Pengfei Guo; Zhaotong Lian
  Favorite | View/Download：5/0 | TC[WOS]:2 TC[Scopus]:3 | Submit date：2019/10/11
Bounded Rationality Queueing Strategy Service Sustainability |
| Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers Journal article
Production and Operations Management, 2016,Volume: 25,Issue: 11,Page: 1885-1901
Authors: Xin Li; Pengfei Guo; Zhaotong Lian
Favorite | View/Download：12/0 | TC[WOS]:24 TC[Scopus]:27 | Submit date：2019/08/01
Bounded Rationality Customer-intensive Service Queueing Strategy Speed-quality Competition |
| Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3,Page: 1-18
Authors: Ying Shi; Zhaotong Lian
Favorite | View/Download：14/0 | TC[WOS]:3 TC[Scopus]:6 | Submit date：2019/11/05
Double-ended Queueing System Markov Process Equilibrium Pricing Buffer |
| Optimization and strategic behavior in a passenger-taxi service system Journal article
European Journal of Operational Research, 2016,Volume: 249,Issue: 3,Page: 1024-1032
Authors: Ying Shi; Zhaotong Lian
Favorite | View/Download：12/0 | TC[WOS]:24 TC[Scopus]:32 | Submit date：2019/08/01
Double-ended Queueing System Equilibrium Optimization Strategic Behavior Threshold |
| Analysis of a MAP/PH/1 queue with discretionary priority Conference paper
2015 WINTER SIMULATION CONFERENCE (WSC), Huntington Beach, CA, DEC 06-09, 2015
Authors: Ning Zhao; Yaya Guo; Zhaotong Lian; Mengchang Wang
Favorite | View/Download：12/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date：2019/10/11 |
| Study of a passenger-taxi queueing system with nonzero matching time Conference paper
2015 12th International Conference on Service Systems and Service Management, ICSSSM 2015
Authors: Shi，Ying; Lian，Zhaotong; Shang，Weixin
Favorite | View/Download：4/0 | TC[WOS]:0 TC[Scopus]:2 | Submit date：2019/10/11 |
| Study of a passenger-taxi queueing system with nonzero matching time Conference paper
International Conference on Service Systems and Service Management, Guangzhou, PEOPLES R CHINA, 2015-06
Authors: Shi,Ying; Lian,Zhaotong; Shang,Weixin
Favorite | View/Download：11/0 | TC[WOS]:0 TC[Scopus]:2 | Submit date：2019/08/01 |
| Equilibrium strategy of a processor-sharing system with discriminatory discipline Conference paper
IEEE International Conference on Industrial Engineering and Engineering Management
Authors: Shi，Ying; Lian，Zhaotong
Favorite | View/Download：8/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date：2019/10/11
Discriminatory processor-sharing system equilibrium strategy queueing system |
| Equilibrium strategy of a processor-sharing system with discriminatory discipline Conference paper
2013 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM 2013), Bangkok, Thailand, 2013-12.10-13
Authors: Shi,Ying; Lian,Zhaotong
Favorite | View/Download：10/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date：2019/08/01
Discriminatory Processor-sharing System Equilibrium Strategy Queueing System |
| When should service firms provide free experience service? Journal article
European Journal of Operational Research, 2014,Volume: 234,Issue: 3,Page: 830-838
Authors: Wenhui Zhou; Zhaotong Lian; Jinbiao Wu
Favorite | View/Download：12/0 | TC[WOS]:4 TC[Scopus]:7 | Submit date：2019/08/01
Delay-sensitive Experience Service Or In Service Industries Queueing Revenue Management |
