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Price and capacity decisions of service systems with boundedly rational customers Journal article
NAVAL RESEARCH LOGISTICS, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li, Xin;  Guo, Pengfei;  Lian, Zhaotong
Favorite  |  View/Download:5/0  |  Submit date:2018/10/30
bounded rationality  queueing strategy  service sustainability  
Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:0/0  |  Submit date:2019/08/01
bounded rationality  queueing strategy  service sustainability  
Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:1/0  |  Submit date:2019/10/11
Bounded Rationality  Queueing Strategy  Service Sustainability  
Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers Journal article
Production and Operations Management, 2016,Volume: 25,Issue: 11,Page: 1885-1901
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:2/0  |  Submit date:2019/10/11
bounded rationality  customer-intensive service  queueing strategy  speed-quality competition  
Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers Journal article
Production and Operations Management, 2016,Volume: 25,Issue: 11,Page: 1885-1901
Authors:  Li,Xin;  Guo,Pengfei;  Lian,Zhaotong
Favorite  |  View/Download:2/0  |  Submit date:2019/08/01
Bounded Rationality  Customer-intensive Service  Queueing Strategy  Speed-quality Competition  
Equilibrium strategy of a processor-sharing system with discriminatory discipline Conference paper
IEEE International Conference on Industrial Engineering and Engineering Management
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:2/0  |  Submit date:2019/10/11
Discriminatory processor-sharing system  equilibrium strategy  queueing system  
Equilibrium strategy of a processor-sharing system with discriminatory discipline Conference paper
2013 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT (IEEM 2013), Bangkok, Thailand, 2013-12.10-13
Authors:  Shi,Ying;  Lian,Zhaotong
Favorite  |  View/Download:5/0  |  Submit date:2019/08/01
Discriminatory Processor-sharing System  Equilibrium Strategy  Queueing System  
When should service firms provide free experience service? Journal article
European Journal of Operational Research, 2014,Volume: 234,Issue: 3,Page: 830-838
Authors:  Zhou,Wenhui;  Lian,Zhaotong;  Wu,Jinbiao
Favorite  |  View/Download:3/0  |  Submit date:2019/08/01
Delay-sensitive  Experience Service  Or In Service Industries  Queueing  Revenue Management  
DESIGN AND ANALYSIS OF A MAINTENANCE SERVICE CONTRACT Conference paper
International Symposium on Operations Research and its Applications in Engineering, Technology and Management, Huangshan, China, 2013-8.23-25
Authors:  Zhaotong Lian;  Jinbiao Wu
Favorite  |  View/Download:3/0  |  Submit date:2019/11/29
Service Contract,  Queueing System,  Game Theory,  Reliability,  Optimization.  
Multigrid algorithm from cyclic reduction for Markovian queueing networks Journal article
Applied Mathematics and Computation, 2011,Volume: 217,Issue: 16,Page: 6990-7000
Authors:  Yang,Shu Ling;  Cai,Jian Feng;  Sun,Hai Wei
Favorite  |  View/Download:3/0  |  Submit date:2019/05/27
Boundary Value Method  Cyclic Reduction  Markovian Queueing Network  Multigrid Method  Nonsymmetric Linear System  Singular Systems