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| On the uniqueness and stability of equilibrium in quality-speed competition with boundedly-rational customers: The case with general reward function and multiple servers Journal article
International Journal of Production Economics, 2017,Volume: 193,Page: 726-736
Authors: Xin Li; Qingying Li; Pengfei Guo; Zhaotong Lian
  Favorite | View/Download：16/0 | TC[WOS]:3 TC[Scopus]:6 | Submit date：2019/10/11
Bounded Rationality Customer-sensitive Service Matrix Strategic Queueing |
| Price and capacity decisions of service systems with boundedly rational customers Journal article
Naval Research Logistics, 2017,Volume: 64,Issue: 6,Page: 437-452
Authors: Xin Li; Pengfei Guo; Zhaotong Lian
Favorite | View/Download：5/0 | TC[WOS]:1 TC[Scopus]:3 | Submit date：2019/10/11
Bounded Rationality Queueing Strategy Service Sustainability |
| A re-examination of experience service offering and regular service pricing under profit maximization Journal article
European Journal of Operational Research, 2016,Volume: 254,Issue: 3,Page: 907-915
Authors: Zhaotong Lian; Xinhua Gu; Jinbiao Wu
Favorite | View/Download：10/0 | TC[WOS]:1 TC[Scopus]:1 | Submit date：2019/08/01
Customer Experience Economic Intuitions Managerial Insights Pricing Queueing |
| Quality-Speed Competition in Customer-Intensive Services with Boundedly Rational Customers Journal article
Production and Operations Management, 2016,Volume: 25,Issue: 11,Page: 1885-1901
Authors: Xin Li; Pengfei Guo; Zhaotong Lian
Favorite | View/Download：12/0 | TC[WOS]:19 TC[Scopus]:27 | Submit date：2019/08/01
Bounded Rationality Customer-intensive Service Queueing Strategy Speed-quality Competition |
| A Hotelling queue model with probabilistic service Journal article
Operations Research Letters, 2016,Volume: 44,Issue: 5,Page: 592-597
Authors: Xiaoya Xu; Zhaotong Lian; Xin Li; Pengfei Guo
Favorite | View/Download：10/0 | TC[WOS]:4 TC[Scopus]:5 | Submit date：2019/08/01
Hotelling Model Priority Probabilistic Service Queueing |
| Equilibrium Strategies and Optimal Control for a Double-Ended Queue Journal article
Asia-Pacific Journal of Operational Research, 2016,Volume: 33,Issue: 3,Page: 1-18
Authors: Ying Shi; Zhaotong Lian
Favorite | View/Download：14/0 | TC[WOS]:2 TC[Scopus]:6 | Submit date：2019/11/05
Double-ended Queueing System Markov Process Equilibrium Pricing Buffer |
| Optimization and strategic behavior in a passenger-taxi service system Journal article
European Journal of Operational Research, 2016,Volume: 249,Issue: 3,Page: 1024-1032
Authors: Ying Shi; Zhaotong Lian
Favorite | View/Download：12/0 | TC[WOS]:19 TC[Scopus]:32 | Submit date：2019/08/01
Double-ended Queueing System Equilibrium Optimization Strategic Behavior Threshold |
| Analysis of a MAP/PH/1 queue with discretionary priority Conference paper
2015 WINTER SIMULATION CONFERENCE (WSC), Huntington Beach, CA, DEC 06-09, 2015
Authors: Ning Zhao; Yaya Guo; Zhaotong Lian; Mengchang Wang
Favorite | View/Download：11/0 | TC[WOS]:0 TC[Scopus]:0 | Submit date：2019/10/11 |
| Study of a passenger-taxi queueing system with nonzero matching time Conference paper
2015 12th International Conference on Service Systems and Service Management, ICSSSM 2015
Authors: Shi，Ying; Lian，Zhaotong; Shang，Weixin
Favorite | View/Download：4/0 | TC[WOS]:0 TC[Scopus]:2 | Submit date：2019/10/11 |
| Study of a passenger-taxi queueing system with nonzero matching time Conference paper
International Conference on Service Systems and Service Management, Guangzhou, PEOPLES R CHINA, 2015-6.22-24
Authors: Shi,Ying; Lian,Zhaotong; Shang,Weixin
Favorite | View/Download：9/0 | TC[WOS]:0 TC[Scopus]:2 | Submit date：2019/08/01 |
