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Quadratic effects of dynamic decision-making capability on innovation orientation and performance: Evidence from Chinese exporters Journal article
Industrial Marketing Management, 2019,Volume: 83,Page: 59-69
Authors:  Paul Hughes;  Anne L. Souchon;  Ekaterina Nemkova;  Ian R. Hodgkinson;  João S. Oliveira;  Nathaniel Boso;  Magnus Hultman;  Abena A. Yeboah-Banin;  Joseph Sy-Changco
Favorite  |  View/Download:0/0  |  Submit date:2019/11/27
Dynamic Capabilities  Exporting  Decision-making  Innovation  Export Market Performance  Quadratic Effects  China  
Evil customers, an angel boss and coopetitive coworkers: Burnout of frontline employees Journal article
International Journal of Hospitality Management, 2019,Volume: 83,Page: 1-10
Authors:  Fiona X. Yang;  Virginia Meng-Chan Lau
Favorite  |  View/Download:2/0  |  Submit date:2019/11/27
Customer Incivility  Burnout  Emotional Intelligence  Customer Orientation  Cooperation  Competition  
Work-related attitudes and behaviors: Empirical evidence from a casino destination Journal article
JOURNAL OF DESTINATION MARKETING & MANAGEMENT, 2018,Volume: 9,Page: 175-183
Authors:  Li, Jun (Justin);  Liu, Xiaoming;  Ali, Faizan
Favorite  |  View/Download:7/0  |  Submit date:2018/10/30
Psychological Contract Breach  Leader-member Exchange  Organizational Citizenship Behavior  Organizational Identification  Turnover Intentions  
Isolation and distinctiveness in the design of e-learning systems influence user preferences Journal article
INTERACTIVE LEARNING ENVIRONMENTS, 2017,Volume: 25,Issue: 4,Page: 452-466
Authors:  Al-Samarraie, Hosam;  Selim, Hassan;  Teo, Timothy;  Zaqout, Fahed
Favorite  |  View/Download:8/0  |  Submit date:2018/10/30
Human-computer interface  interactive learning environments  post-secondary education  pedagogical issues  
A re-examination of experience service offering and regular service pricing under profit maximization Journal article
European Journal of Operational Research, 2016,Volume: 254,Issue: 3,Page: 907-915
Authors:  Zhaotong Lian;  Xinhua Gu;  Jinbiao Wu
Favorite  |  View/Download:3/0  |  Submit date:2019/08/01
Customer Experience  Economic Intuitions  Managerial Insights  Pricing  Queueing  
How Customer Experience Affects the Customer-Based Brand Equity for Tourism Destinations Journal article
Journal of Travel and Tourism Marketing, 2015,Volume: 32,Page: S97-S113
Authors:  Yang,Yan;  Liu,Xiaoming;  Li,Jun
Favorite  |  View/Download:0/0  |  Submit date:2019/08/15
Customer experience (CE)  customer-based brand equity for tourism destination (CBBETD)  Mainland Chinese outbound tourists  service performance  word-of-mouth (WOM)  
Analysis of a MAP/PH/1 queue with discretionary priority based on service stages Journal article
Asia-Pacific Journal of Operational Research, 2015,Volume: 32,Issue: 6
Authors:  Zhao,Ning;  Lian,Zhaotong;  Wu,Kan
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Discretionary  Matrix-geometric method  Priority  Queuing system  Sojourn time  
Analysis of a MAP/PH/1 queue with discretionary priority based on service stages Journal article
Asia-Pacific Journal of Operational Research, 2015,Volume: 32,Issue: 6
Authors:  Zhao,Ning;  Lian,Zhaotong;  Wu,Kan
Favorite  |  View/Download:1/0  |  Submit date:2019/08/01
Discretionary  Matrix-geometric Method  Priority  Queuing System  Sojourn Time  
The impact of alternative performance measures on portfolio procurement with contingent option contracts Journal article
International Journal of Production Economics, 2015,Volume: 167,Page: 128-138
Authors:  Fu,Qi
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Contingent Option Contract  Cvar  Portfolio Procurement  Stochastic Programming  
Bulgarian Hotel Managers’ Recruitment Perceptions Journal article
Journal of Human Resources in Hospitality and Tourism, 2015,Volume: 14,Issue: 2,Page: 133-152
Authors:  Yap,Matthew H.T.;  Ineson,Elizabeth M.;  Alexieva,Iordanka;  Tang,Candy M.F.
Favorite  |  View/Download:3/0  |  Submit date:2019/08/01
Bulgaria  discrimination  diversity management  hospitality  recruitment