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Linking customer participation to service employees’ work-to-family enrichment: The role of job crafting and OBSE Journal article
Journal of Occupational and Organizational Psychology, 2019,Volume: 93,Issue: 2,Page: 381-404
Authors:  Raymond Loi;  Angela J. Xu;  Cheris W.C. Chow;  Wilco W.H. Chan
Favorite  |  View/Download:27/0  |  Submit date:2020/01/08
Customer Participation  Job Crafting  Organization-based Self-esteem  Work-family Enrichment  
Co-creation experience and place attachment: Festival evaluation Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 193-204
Authors:  Zhang,Carol Xiaoyue;  Fong,Lawrence Hoc Nang;  Li,Shi Na
Favorite  |  View/Download:17/0  |  Submit date:2019/08/02
Co-creation  Cultural Festival  Customer-to-customer Logic  Place Attachment  Satisfaction  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:4/0  |  Submit date:2019/08/01
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:12/0  |  Submit date:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite  |  View/Download:4/0  |  Submit date:2019/08/15
China  Co-creation  Service quality  
Standing out from the crowd – An investigation of the signal attributes of Airbnb listings Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 32
Authors:  Bin Yao;  Richard T.R. Qiu;  Daisy X.F. Fan;  Anyu Liu;  Dimitrios Buhalis
View  |  Adobe PDF(493Kb)  |  Favorite  |  View/Download:162/8  |  Submit date:2019/09/10
Signaling Theory  Big Data  Airbnb  Binomial Logistic Model  Booking Probability  Sequential Bayesian Updating  Sharing Economy  
How experiential consumption moderates the effects of souvenir authenticity on behavioral intention through perceived value Journal article
TOURISM MANAGEMENT, 2018,Volume: 69,Page: 356-367
Authors:  Fu, Yi;  Liu, Xiaoming;  Wang, Yongqiang;  Chao, Ren-Fang
Favorite  |  View/Download:36/0  |  Submit date:2018/10/30
Souvenir Authenticity  Experiential Consumption  Perceived Value  Behavioral Intention  Chinese Tourists  Moderated Mediation  
Moderating effects of social support on job stress and turnover intentions Journal article
Journal of Hospitality Marketing and Management, 2018,Volume: 27,Issue: 7,Page: 795-810
Authors:  Fong,Lawrence Hoc Nang;  Chui,Peter Man Wai;  Cheong,Iris Sok Cheng;  Fong,Davis Ka Chio
Favorite  |  View/Download:8/0  |  Submit date:2019/08/01
Casino  Gaming  Moderated Mediation  Social Support  Stress  Turnover  
Consumers' Perceptions About Pharmaceutical Care Provided by Community Pharmacists in China in Relation to Over-the-Counter Drugs: A Qualitative Study Journal article
INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING, 2018,Volume: 55
Authors:  Chen, Hong;  Ung, Carolina Oi Lam;  Chi, Peilian;  Wu, Jihong;  Tang, Daisheng;  Hu, Hao
View  |  Adobe PDF(93Kb)  |  Favorite  |  View/Download:423/13  |  Submit date:2018/10/30
consumer  pharmaceutical care  community pharmacist  community pharmacy  China  qualitative  
Consumers' Perceptions About Pharmaceutical Care Provided by Community Pharmacists in China in Relation to Over-the-Counter Drugs: A Qualitative Study Journal article
INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING, 2018,Volume: 55
Authors:  Chen, Hong;  Ung, Carolina Oi Lam;  Chi, Peilian;  Wu, Jihong;  Tang, Daisheng;  Hu, Hao
View  |  Adobe PDF(93Kb)  |  Favorite  |  View/Download:433/16  |  Submit date:2018/10/31
consumer  pharmaceutical care  community pharmacist  community pharmacy  China  qualitative