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Co-creation experience and place attachment: Festival evaluation Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 193-204
作者:  Zhang,Carol Xiaoyue;  Fong,Lawrence Hoc Nang;  Li,Shi Na
收藏  |  浏览/下载:10/0  |  提交时间:2019/08/02
Co-creation  Cultural Festival  Customer-to-customer Logic  Place Attachment  Satisfaction  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
作者:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
收藏  |  浏览/下载:4/0  |  提交时间:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
作者:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
收藏  |  浏览/下载:0/0  |  提交时间:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
作者:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
收藏  |  浏览/下载:1/0  |  提交时间:2019/08/01
China  Co-creation  Service quality  
A formative measurement approach for exploring how to form service quality in hot spring resorts Journal article
TOURISM AND HOSPITALITY RESEARCH, 2019,Volume: 19,Issue: 1,Page: 27-39
作者:  Xiaoming Liu;  Yi Fu;  Ren-Fang Chao;  Jun (Justin) Li
收藏  |  浏览/下载:5/0  |  提交时间:2019/10/17
Higher-order Construct  Hot Spring Resort  Formative Measurement  Reflective–formative Model  Partial Least Squares Structural Equation Modelling  Service Quality  
The effect of on-site experience and place attachment on loyalty: Evidence from Chinese tourists in a hot-spring resort Journal article
International Journal of Hospitality & Tourism Administration, 2019,Volume: 20,Issue: 1,Page: 75-100
作者:  Xiaoming Liu;  Yi Fu;  Jun Li
收藏  |  浏览/下载:0/0  |  提交时间:2019/10/21
Hot-spring Resort  On-site Experience  Place Attachment  Pls Path Modeling  Loyalty  
The effect of on-site experience and place attachment on loyalty: Evidence from Chinese tourists in a hot-spring resort Journal article
INTERNATIONAL JOURNAL OF HOSPITALITY & TOURISM ADMINISTRATION, 2019,Volume: 20,Issue: 1,Page: 75-100
作者:  Xiaoming Liu;  Yi Fu;  Jun Justin Li
收藏  |  浏览/下载:2/0  |  提交时间:2019/10/17
Hot-spring Resort  Pls Path Modeling  Loyalty  On-site Experience  Place Attachment  
Consumers' Perceptions About Pharmaceutical Care Provided by Community Pharmacists in China in Relation to Over-the-Counter Drugs: A Qualitative Study Journal article
INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING, 2018,Volume: 55
作者:  Chen, Hong;  Ung, Carolina Oi Lam;  Chi, Peilian;  Wu, Jihong;  Tang, Daisheng;  Hu, Hao
浏览  |  Adobe PDF(93Kb)  |  收藏  |  浏览/下载:123/5  |  提交时间:2018/10/30
consumer  pharmaceutical care  community pharmacist  community pharmacy  China  qualitative  
Consumers' Perceptions About Pharmaceutical Care Provided by Community Pharmacists in China in Relation to Over-the-Counter Drugs: A Qualitative Study Journal article
INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING, 2018,Volume: 55
作者:  Chen, Hong;  Ung, Carolina Oi Lam;  Chi, Peilian;  Wu, Jihong;  Tang, Daisheng;  Hu, Hao
浏览  |  Adobe PDF(93Kb)  |  收藏  |  浏览/下载:143/9  |  提交时间:2018/10/31
consumer  pharmaceutical care  community pharmacist  community pharmacy  China  qualitative  
The Effect of Event Supportive Service Environment and Authenticity in the Quality–Value–Satisfaction Framework Journal article
Journal of Hospitality and Tourism Research, 2018,Volume: 42,Issue: 4,Page: 563-586
作者:  Wong,Ip Kin Anthony;  Ji,Mingjie;  Liu,Matthew Tingchi
收藏  |  浏览/下载:0/0  |  提交时间:2019/08/15
authenticity  customer satisfaction  festival  perceived value  program quality  service environment