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Co-creation experience and place attachment: Festival evaluation Journal article
International Journal of Hospitality Management, 2019,Volume: 81,Page: 193-204
Authors:  Zhang,Carol Xiaoyue;  Fong,Lawrence Hoc Nang;  Li,Shi Na
Favorite | View/Download:25/0 | TC[WOS]:3 TC[Scopus]:10 | Submit date:2019/08/02
Co-creation  Cultural Festival  Customer-to-customer Logic  Place Attachment  Satisfaction  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite | View/Download:7/0 | TC[WOS]:6 TC[Scopus]:16 | Submit date:2019/08/15
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite | View/Download:12/0 | TC[WOS]:6 TC[Scopus]:16 | Submit date:2019/08/01
China  Co-creation  Service quality  
Co-creation and co-destruction of service quality through customer-to-customer interactions: Why prior experience matters Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 31,Issue: 3,Page: 1309-1329
Authors:  Luo,Jiaqi (Gemma);  Wong,Ip Kin Anthony;  King,Brian;  Liu,Matthew Tingchi;  Huang,Guo Qiong
Favorite | View/Download:17/0 | TC[WOS]:6 TC[Scopus]:16 | Submit date:2019/08/15
China  Co-creation  Service quality  
A formative measurement approach for exploring how to form service quality in hot spring resorts Journal article
TOURISM AND HOSPITALITY RESEARCH, 2019,Volume: 19,Issue: 1,Page: 27-39
Authors:  Xiaoming Liu;  Yi Fu;  Ren-Fang Chao;  Jun (Justin) Li
Favorite | View/Download:14/0 | TC[WOS]:1 TC[Scopus]:2 | Submit date:2019/10/17
Higher-order Construct  Hot Spring Resort  Formative Measurement  Reflective–formative Model  Partial Least Squares Structural Equation Modelling  Service Quality  
The effect of on-site experience and place attachment on loyalty: Evidence from Chinese tourists in a hot-spring resort Journal article
International Journal of Hospitality & Tourism Administration, 2019,Volume: 20,Issue: 1,Page: 75-100
Authors:  Xiaoming Liu;  Yi Fu;  Jun Li
Favorite | View/Download:5/0 | TC[WOS]:1 TC[Scopus]:5 | Submit date:2019/10/21
Hot-spring Resort  On-site Experience  Place Attachment  Pls Path Modeling  Loyalty  
Standing out from the crowd – An investigation of the signal attributes of Airbnb listings Journal article
International Journal of Contemporary Hospitality Management, 2019,Volume: 32
Authors:  Bin Yao;  Richard T.R. Qiu;  Daisy X.F. Fan;  Anyu Liu;  Dimitrios Buhalis
View | Adobe PDF | Favorite | View/Download:284/30 | TC[WOS]:0 TC[Scopus]:10 | Submit date:2019/09/10
Signaling Theory  Big Data  Airbnb  Binomial Logistic Model  Booking Probability  Sequential Bayesian Updating  Sharing Economy  
Consumers' Perceptions About Pharmaceutical Care Provided by Community Pharmacists in China in Relation to Over-the-Counter Drugs: A Qualitative Study Journal article
INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING, 2018,Volume: 55
Authors:  Chen, Hong;  Ung, Carolina Oi Lam;  Chi, Peilian;  Wu, Jihong;  Tang, Daisheng;  Hu, Hao
View | Adobe PDF | Favorite | View/Download:524/18 | TC[WOS]:1 TC[Scopus]:6 | Submit date:2018/10/30
consumer  pharmaceutical care  community pharmacist  community pharmacy  China  qualitative  
Consumers' Perceptions About Pharmaceutical Care Provided by Community Pharmacists in China in Relation to Over-the-Counter Drugs: A Qualitative Study Journal article
INQUIRY-THE JOURNAL OF HEALTH CARE ORGANIZATION PROVISION AND FINANCING, 2018,Volume: 55
Authors:  Chen, Hong;  Ung, Carolina Oi Lam;  Chi, Peilian;  Wu, Jihong;  Tang, Daisheng;  Hu, Hao
View | Adobe PDF | Favorite | View/Download:525/17 | TC[WOS]:1 TC[Scopus]:6 | Submit date:2018/10/31
consumer  pharmaceutical care  community pharmacist  community pharmacy  China  qualitative  
The Effect of Event Supportive Service Environment and Authenticity in the Quality-Value-Satisfaction Framework Journal article
JOURNAL OF HOSPITALITY & TOURISM RESEARCH, 2018,Volume: 42,Issue: 4,Page: 563-586
Authors:  Wong, IpKin Anthony;  Ji, Mingjie;  Liu, Matthew Tingchi
Favorite | View/Download:32/0 | TC[WOS]:7 TC[Scopus]:17 | Submit date:2018/10/30
Festival  Service Environment  Authenticity  Program Quality  Perceived Value  Customer Satisfaction