UM
(Note: the search results are based on claimed items)

Browse/Search Results:  1-2 of 2 Help

Filters                        
Selected(0)Clear Items/Page:    Sort:
State-of-the-art social customer relationship management Journal article
Asia Pacific Journal of Tourism Research, 2018,Volume: 23,Issue: 5,Page: 423-436
Authors:  Chan,Irene Cheng Chu;  Fong,Davis Ka Chio;  Law,Rob;  Fong,Lawrence Hoc Nang
Favorite | View/Download:19/0 | TC[WOS]:3 TC[Scopus]:5 | Submit date:2019/08/01
Crm  Customer Relationship Management  Review  Social Crm  Social Media  State-of-the-art  
An updated comprehensive review of website evaluation studies in hospitality and tourism Journal article
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT, 2017,Volume: 29,Issue: 1,Page: 355-373
Authors:  Sun, Sunny;  Fong, Davis Ka Chio;  Law, Rob;  He, Shan
Favorite | View/Download:1900/0 | TC[WOS]:15 TC[Scopus]:24 | Submit date:2018/10/30
Internet  Technology Led Strategy  Website Performance  E-strategic Management Strategies  Hospitality And Tourism  Website Evaluation