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The mediating role of communication satisfaction in relational demography - a study in Macao, SAR context
Chan, Ka Wai; Wu, Jia Jun
2009-10-01
Source PublicationAsia Pacific Business Review
ISSN13602381
Volume15Issue:4Pages:547-564
AbstractAlthough demographic diversity has been found to increase interpersonal attraction and trust, some research has suggested that the effect is only temporary. This study investigates the mechanism of relational demography on supervisor satisfaction by examining the mediating role of an underlying attribute - communication satisfaction. The results demonstrate that communication satisfaction fully mediates the relationship between hometown diversity and satisfaction with a supervisor. Hometown diversity acts as a stepping stone to increase satisfaction atthe beginning of the relationship. However, in the long run, communication satisfaction, which serves as a deep-level factor, increases satisfaction with supervisor. Implications are discussed. © 2009 Taylor & Francis.
DOI10.1080/13602380902844498
Language英语
The Source to ArticleEngineering Village
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Cited Times [WOS]:4   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionUniversity of Macau
AffiliationUniversity of Macau, Macau, China
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Chan, Ka Wai,Wu, Jia Jun. The mediating role of communication satisfaction in relational demography - a study in Macao, SAR context[J]. Asia Pacific Business Review,2009,15(4):547-564.
APA Chan, Ka Wai,&Wu, Jia Jun.(2009).The mediating role of communication satisfaction in relational demography - a study in Macao, SAR context.Asia Pacific Business Review,15(4),547-564.
MLA Chan, Ka Wai,et al."The mediating role of communication satisfaction in relational demography - a study in Macao, SAR context".Asia Pacific Business Review 15.4(2009):547-564.
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