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Benefits and challenges of electronic health record system on stakeholders: A qualitative study of outpatient physicians
Chao W.C.; Hu H.; Ung C.O.L.; Cai Y.
2012-08-01
Source PublicationJournal of Medical Systems
ISSN01485598 1573689X
Volume37Issue:4
Abstract

Electronic health record system (EHRS) is an important healthcare innovation associated with many controversies about the benefits and challenges to different stakeholders. The aim of this study was to investigate the utility of EHRS by outpatient physicians in Macao and to identify, in their opinions, the significance of EHRS on health institutes, patients, and physicians. Semi-structured interviews were conducted with 32 physicians who worked in the outpatient department. The interview data showed that 78 % physicians interviewed used EHRS frequently during their daily practice despite individual preferences of documentation methods. They agreed that systemic health record offered by EHRS allowing smooth communication was beneficial to the health institutes, patients and physicians. However, privacy and confidentiality concerned both the health institutes and patients. Inefficiency of the EHRS that only allowed retrieval of limited medical information of the patients hindered physicians' acceptability of EHRS. It was also suggested that the health institutes should take into consideration interests of different stakeholders when designing and implementing EHRS. © 2013 Springer Science+Business Media New York.

KeywordElectronic Health Record System Hospital Patient Physician Stakeholder
DOI10.1007/s10916-013-9960-5
URLView the original
Indexed BySCI
WOS Research AreaHealth Care Sciences & Services ; Medical Informatics
WOS SubjectHealth Care Sciences & Services ; Medical Informatics
WOS IDWOS:000323671800009
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Cited Times [WOS]:12   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
CollectionInstitute of Chinese Medical Sciences
AffiliationUniversity of Macau
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Chao W.C.,Hu H.,Ung C.O.L.,et al. Benefits and challenges of electronic health record system on stakeholders: A qualitative study of outpatient physicians[J]. Journal of Medical Systems,2012,37(4).
APA Chao W.C.,Hu H.,Ung C.O.L.,&Cai Y..(2012).Benefits and challenges of electronic health record system on stakeholders: A qualitative study of outpatient physicians.Journal of Medical Systems,37(4).
MLA Chao W.C.,et al."Benefits and challenges of electronic health record system on stakeholders: A qualitative study of outpatient physicians".Journal of Medical Systems 37.4(2012).
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