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What threatens retail employees' thriving at work underleader-member exchange? The role of store spatial crowdingand team negative affective tone
Angela J. Xu1; Raymond Loi2; Cheris W. C. Chow2
2019
Source PublicationHuman Resource Management
ISSN0090-4848
Volume58Issue:4Pages:371-382
Abstract

Thriving at work is a positive psychological state that captures employees' joint experience oflearning and vitality. Building on the socially embedded model of thriving , we first propose thepositive relationship between leader-member exchange (LMX) and retail employees' thriving atwork. We then explore store spatial crowding as a contextual constraint on this relationship. Tobetter reveal this contextual impact, we further contend that team negative affective tone medi-ates the cross-level moderating effect of store spatial crowding on the LMX–thriving linkage.Using two-wave survey data collected from retail employees and their store managers across89 stores of a grocery retail chain, we found empirical evidence on our multilevel-mediatedmoderation model. This study highlights the importance of considering wider contextual fea-tures as boundary conditions to thriving. Our results suggest theoretical modifications to theexisting thriving model and offer implications on the practical interventions that retailing organi-zations can take to develop a thriving workforce.

KeywordLeader–member Exchange (Lmx), Store Spatial Crowding, Team Negative Affective Tone, Thrivingat Work
DOI10.1002/hrm.21959
Indexed BySSCI
Language英语
WOS Research AreaPsychology ; Business & Economics
WOS SubjectPsychology, Applied ; Management
WOS IDWOS:000473560300003
PublisherWILEY PERIODICALS, INC, ONE MONTGOMERY ST, SUITE 1200, SAN FRANCISCO, CA 94104 USA
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Citation statistics
Document TypeJournal article
CollectionDEPARTMENT OF MANAGEMENT AND MARKETING
Corresponding AuthorAngela J. Xu
Affiliation1.School of Management, Jinan University
2.Department of Management and Marketing,University of Macau
Recommended Citation
GB/T 7714
Angela J. Xu,Raymond Loi,Cheris W. C. Chow. What threatens retail employees' thriving at work underleader-member exchange? The role of store spatial crowdingand team negative affective tone[J]. Human Resource Management,2019,58(4):371-382.
APA Angela J. Xu,Raymond Loi,&Cheris W. C. Chow.(2019).What threatens retail employees' thriving at work underleader-member exchange? The role of store spatial crowdingand team negative affective tone.Human Resource Management,58(4),371-382.
MLA Angela J. Xu,et al."What threatens retail employees' thriving at work underleader-member exchange? The role of store spatial crowdingand team negative affective tone".Human Resource Management 58.4(2019):371-382.
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