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Usage Intention of E-Government Services in Macao
Chang Boon Patrick Lee1; U Ian Edith Lei2
2011
Source PublicationGlobal Strategy and Practice of E-Governance : Examples from Around the World
PublisherDanilo Piagessi, Kristian Sund, and Walter Castelnovo
Pages57-66
Abstract

To implement electronic-government (e-government) services successfully, it is important to know the factors that influence their acceptance. In this study, we investigated the influence of trust and compatibility in the context of usage intention of e-government services in Macao. In Macao, government services are easily accessible via government departments and offices. Switching to e-government services would require users’ trust and having the services fit into the users’ way of life. The results of our analyses found that trust and compatibility are positively related to usage intention and that the independent variables accounted for 63 percent of the variance in usage intention. We discussed the implications of the research findings.

DOI10.4018/978-1-60960-489-9.ch004
Language英语
ISBN9781609604905
Fulltext Access
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Document TypeBook chapter
CollectionDEPARTMENT OF ACCOUNTING AND INFORMATION MANAGEMENT
Affiliation1.University of Macau, Macao
2.The Venetian ® Macao-Resort-Hotel, Macao
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Chang Boon Patrick Lee,U Ian Edith Lei. Usage Intention of E-Government Services in Macao:Danilo Piagessi, Kristian Sund, and Walter Castelnovo,2011:57-66.
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