UM  > 工商管理學院
Chinese Hospitality Students' Perceptions of Diversity Management
Matthew H. T. Yap1; Elizabeth M. Ineson2; Candy M. F. Tang1; Lawrence H. N. Fong1
2015-05-18
Conference Name12th APacCHRIE Conference
Source PublicationProceedings of the 12th Asia Pacific CHRIE (APacCHRIE) Conference Held on 21-24 May 2014 in Subang Jaya
Conference Date2014-5-21--2014-5-24
Conference PlaceSunway Resort Hotel & Spa
Other Abstract

Given China’s rapid modernization, the recent focus on diversity management (DM) in hospitality curricula, and their prospects as managers in national and multinational hospitality organizations, 361 Chinese university hospitality students were the subjects of the present study. The aim was to determine and examine these potential managers’ understanding and perceptions of DM and its characteristics and their willingness to employ DM in their future workplaces. Primary data were gathered via a structured questionnaire, then analyzed using descriptive and advanced statistics. Although the Chinese students understood the essence of DM, their thorough knowledge of DM was disappointingly weak and their perceptions of DM were inconsistent. Furthermore, not all of the respondents were willing to employ DM in their future workplaces. Therefore, it is recommended that Chinese universities include DM in their hospitality curricula and engage qualified educators to deliver DM so as strengthen their students’ knowledge of DM.

DOIhttps://doi.org/10.1080/10963758.2015.1033100
Language英语
WOS Research AreaEducation & Educational Research
WOS SubjectEducation & Educational Research
WOS IDWOS:000437619900003
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Citation statistics
Document TypeConference paper
CollectionFaculty of Business Administration
DEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Affiliation1.Faculty of Business Administration, University of Macau
2.Department of Food anTourism Management, Manchester Metropolitan University
First Author AffilicationFaculty of Business Administration
Recommended Citation
GB/T 7714
Matthew H. T. Yap,Elizabeth M. Ineson,Candy M. F. Tang,et al. Chinese Hospitality Students' Perceptions of Diversity Management[C],2015.
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