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Organizational citizenship behavior in work groups: A team cultural perspective
Jennifer Y. M. Lai1; Long W. Lam1; Simon S. K. Lam2
2013
Source PublicationJOURNAL OF ORGANIZATIONAL BEHAVIOR
ISSN0894-3796
Volume34Issue:7Pages:1039-1056
Abstract

Although researchers have often found positive relationships between organizational citizenshipbehavior (OCB) and performance rating, very few studies have scrutinized the team contexts in which such relationships exist. This study examines how OCB influences job performance ratings within different team cultures, as measured by team collectivism and individualism. On the basis of multilevel data collected from 81 teams working at a multinational bank in Hong Kong, teamcollectivism and individualism were found to moderate the OCB-performance rating relationship such that OCB targeting individuals improved rated performance in highly collectivistic teams only, whereas only organizational OCB produced a significant improvement in highly individualistic teams. The implications of these findings and directions for future research directions are discussed here. 

KeywordPerformance Appraisal Organizational Citizenship Behavior Team Culture Collectivism Individualism
DOIhttps://doi.org/10.1002/job.1840
Indexed BySSCI ; SSCI
Language英语
WOS Research AreaBusiness & Economics ; Psychology
WOS SubjectBusiness ; Psychology, Applied ; Management
WOS IDWOS:000325102600007
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Document TypeJournal article
CollectionFaculty of Business Administration
DEPARTMENT OF MANAGEMENT AND MARKETING
Affiliation1.Department of Management and Marketing, University of Macau, Taipa, Macau, China
2.School of Business, The University of Hong Kong, Hong Kong, China
First Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Jennifer Y. M. Lai,Long W. Lam,Simon S. K. Lam. Organizational citizenship behavior in work groups: A team cultural perspective[J]. JOURNAL OF ORGANIZATIONAL BEHAVIOR,2013,34(7):1039-1056.
APA Jennifer Y. M. Lai,Long W. Lam,&Simon S. K. Lam.(2013).Organizational citizenship behavior in work groups: A team cultural perspective.JOURNAL OF ORGANIZATIONAL BEHAVIOR,34(7),1039-1056.
MLA Jennifer Y. M. Lai,et al."Organizational citizenship behavior in work groups: A team cultural perspective".JOURNAL OF ORGANIZATIONAL BEHAVIOR 34.7(2013):1039-1056.
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