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Protecting the survival of local SMEs during rapid tourism growth: ongoing lessons from Macao
Javier Calero Cuervo1; Ka U. Cheong2
Source PublicationWorldwide Hospitality and Tourism Themes

Purpose – The purpose of this paper is to investigate how rapid tourism growth in Macao affected local small and medium-sized enterprises (SMEs). The liberalization of the gaming industry to multinational corporations (MNCs) in 2002 led to a sevenfold increase in foreign direct investments (FDI) in Macao. Design/methodology/approach – A survey grounded in issues concerning how SMEs adapt to the effects of FDI in Macao was carried out by interviewing managers of local SMEs, MNCs and an SME association. Information from various published sources was also consulted to complement and update the analyses. Findings – Findings revealed that the emergence of investments by MNCs in Macao brought favorable and unfavorable effects to local SMEs. Local SMEs were challenged in terms of recruiting and retaining human resources, given the attractive salaries and training offered by MNCs. Equally challenging for local SMEs was the effect of economic growth on the costs of property space in Macao’s small territory. However, local SMEs have advantages when collaborating with MNCs as the former serves as important partners in networking. Local SMEs can collaborate quicker with their network of local stakeholders which MNCs lack and need. The government and various stakeholders will need to continue their role in developing the capacities and capabilities of local SMEs. Research limitations/implications – The research study has important public policy implications on structuring the foreign labor and property needs of local SMEs. Originality/value – This paper provides insights on the challenges SMEs in small-open economies experience during rapid tourism growth fueled by MNCs, and some policy recommendations are proposed.

KeywordSme Multinationals Macao Rapid Tourism Growth
Indexed By其他
WOS Research AreaSocial Sciences - Other Topics
WOS SubjectHospitality, Leisure, Sport & Tourism
WOS IDWOS:000407750300008
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Cited Times [WOS]:0   [WOS Record]     [Related Records in WOS]
Document TypeJournal article
Corresponding AuthorJavier Calero Cuervo
Affiliation1.Department of Management and Marketing, University of Macau, Taipa, Macao
2.Department of Entertainment, Studio City Macao, Taipa, Macao
First Author AffilicationUniversity of Macau
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Javier Calero Cuervo,Ka U. Cheong. Protecting the survival of local SMEs during rapid tourism growth: ongoing lessons from Macao[J]. Worldwide Hospitality and Tourism Themes,2017,9(3):316-334.
APA Javier Calero Cuervo,&Ka U. Cheong.(2017).Protecting the survival of local SMEs during rapid tourism growth: ongoing lessons from Macao.Worldwide Hospitality and Tourism Themes,9(3),316-334.
MLA Javier Calero Cuervo,et al."Protecting the survival of local SMEs during rapid tourism growth: ongoing lessons from Macao".Worldwide Hospitality and Tourism Themes 9.3(2017):316-334.
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