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An Assessment of the Human Resources Challenges of Macao's Meeting, Incentive, Convention, and Exhibition (MICE) Industry
Sandy Sou,Kit Ieng; McCartney,Glenn
2015-07-03
Source PublicationJournal of Human Resources in Hospitality and Tourism
ISSN15332853 15332845
Volume14Issue:3Pages:244-266
AbstractIn 2012, 13 years after its handover back to China, Macao's gaming industry revenue had surpassed the gross gaming revenues from all of the United States’ commercial casinos. Since gaming liberalization in 2002, Macao has become increasingly reliant on this industry. Macao's tourism industry was generating over 80% of its public revenue by 2012 and mostly from gaming. With increasing calls to diversify Macao's tourism beyond gaming, this article examined opinions from experts connected to the emerging meeting, incentive, convention, and exhibition (MICE) sector. The research revealed that present human resources challenges were a notable obstacle to the further development of this industry and ultimately to the diversification of Macao's economy. Highlighting the challenges and integrating comments from industry experts, the article also provided implications and suggestions to move the MICE industry forward.
Keywordand exhibition (MICE) convention human resources incentive Macao meeting tourism development
DOI10.1080/15332845.2015.1002067
URLView the original
Language英语
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Document TypeJournal article
CollectionDEPARTMENT OF INTEGRATED RESORT AND TOURISM MANAGEMENT
Corresponding AuthorSandy Sou,Kit Ieng
AffiliationUniversity of Macau,,Taipa,Macao
First Author AffilicationUniversity of Macau
Corresponding Author AffilicationUniversity of Macau
Recommended Citation
GB/T 7714
Sandy Sou,Kit Ieng,McCartney,Glenn. An Assessment of the Human Resources Challenges of Macao's Meeting, Incentive, Convention, and Exhibition (MICE) Industry[J]. Journal of Human Resources in Hospitality and Tourism,2015,14(3):244-266.
APA Sandy Sou,Kit Ieng,&McCartney,Glenn.(2015).An Assessment of the Human Resources Challenges of Macao's Meeting, Incentive, Convention, and Exhibition (MICE) Industry.Journal of Human Resources in Hospitality and Tourism,14(3),244-266.
MLA Sandy Sou,Kit Ieng,et al."An Assessment of the Human Resources Challenges of Macao's Meeting, Incentive, Convention, and Exhibition (MICE) Industry".Journal of Human Resources in Hospitality and Tourism 14.3(2015):244-266.
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